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Ajax product tabs doesnt appear right when on 14 inch laptop

This topic has 7 replies, 2 voices, and was last updated 6 months, 1 weeks ago ago by Luca Rossi

Alpha111

Participant

June 13, 2024 at 15:58

as you can see it doesnt appear right when hovering on a 14 inch laptop

Please, contact administrator
for this information.

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support staff only.

#399656 Copied Theme version: 9.3.11

6 Answers

Luca Rossi

Support staff

June 14, 2024 at 02:44

Dear @Alpha111,

We hope this message finds you well. We have reviewed the issue you reported but were unable to identify the problem as depicted in the screenshot provided (https://imgur.com/rKA239z).

As a next step, we kindly request that you temporarily remove all your custom CSS codes. You can do this by navigating to XStore > Theme Options > Theme Custom CSS > Global CSS in your dashboard.

Once you have removed the codes, please check the functionality again and let us know the outcome.

Thank you for your cooperation and understanding.

Best Regards,
The 8Theme Team

#399703 Copied

Alpha111

Participant

June 14, 2024 at 02:46

i did it didnt resolve the issue

#399704 Copied

Alpha111

Participant

June 14, 2024 at 16:45

It happens when the old price and promo price are not on the same line

#399832 Copied
Luca Rossi

Support staff

June 15, 2024 at 17:30
Hi @Alpha111,

Your prices are too long. In this case, we suggest you to reduce the font-size of price into 14px.

After that find and remove this custom CSS code:
```
.etheme-product-grid-item .price ins {
    display: block;
}
```
Hope it helps!
#400002 Copied
Alpha111

Participant

June 15, 2024 at 20:17

where is the option to reduce the font size ?

#400010 Copied

Luca Rossi

Support staff

June 17, 2024 at 04:51

Dear @Alpha111,

We hope this message finds you well. We kindly request that you review the following screenshots:

– https://prnt.sc/gRxBT-EnuUKe
– https://prnt.sc/VvDh0lx8kcG8

We trust these will assist you in your endeavors. Should you have any questions or require further information, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

#400122 Copied
Tagged: 14 inch laptop display, ajax product tabs, fix ajax tabs, product tabs issue, woocommerce problems, woocommerce wordpress templates
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