Return to previous page

Ajax product tabs on mobile is not displaying the default tab.

This topic has 2 replies, 2 voices, and was last updated 2 months, 1 weeks ago ago by Rose Tyler

Stathis Gazkas

Participant

September 12, 2024 at 09:07

Hello. In my homepage in desktop view the block ajax product tabs works ok but in mobile it changes the default tab item. See the screenshots. In mobile it changes to “Wax Melts” item but it should show “Ολα” item.

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#414044 Copied Theme version: 9.4.1

1 Answer

Rose Tyler

Support staff

September 12, 2024 at 10:55

Hello, Stathis Gazkas,

Thank you for reaching out to us with your concern. We understand that you are experiencing an issue with the Ajax product tabs on your homepage, where the default tab item changes incorrectly on mobile devices.

Please provide FTP access.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#414073 Copied
Tagged: ajax product tabs, default tab not showing, mobile display issues, responsive design solutions, website troubleshooting, woocommerce, wordpress themes
Viewing 2 results - 1 through 2 (of 2 total)