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AJAX Search Box slow - by supersupporter

This topic has 9 replies, 2 voices, and was last updated 6 years, 10 months ago ago by Rose Tyler

supersupporter

Participant

January 19, 2018 at 16:23

Hi,

The AJAX search feature does not appear to be working as usual and appears to be very slow, any advice.

#182408 Copied

8 Answers

Rose Tyler

Support staff

January 22, 2018 at 08:12

Hello,

Try to disable all 3-rd party plugins and check if the problem will be solved.

Regards

#182552 Copied

supersupporter

Participant

January 22, 2018 at 08:35

Hi,

Will do..

#182556 Copied

supersupporter

Participant

January 22, 2018 at 08:53

Hi,

I just now tested and that never helped.

#182560 Copied

Rose Tyler

Support staff

January 22, 2018 at 10:14

Hello,

Did you update theme on your site?
Please provide link to your site, so we can to see the search problem.

Regards

#182575 Copied

supersupporter

Participant

January 22, 2018 at 10:28

Hi,

Yes I did update the theme, link will be added to private section below.

Please, contact administrator
for this information.

#182578 Copied

Rose Tyler

Support staff

January 22, 2018 at 10:36

Hello,

I’ve checked your header search and do not see the problem https://gyazo.com/66d59dfceef7cae43f7404b198062530

Regards

#182581 Copied

supersupporter

Participant

January 22, 2018 at 10:47

Hi, Maybe the update did something to it, that feature was not working nicely. Oh well, thanks for looking and for your time.

#182584 Copied

Rose Tyler

Support staff

January 22, 2018 at 11:01

You’re welcome!
Have a nice day.

Regards

#182589 Copied
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