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Ajax search display nothing but once enter it shows the result

This topic has 7 replies, 3 voices, and was last updated 4 years, 7 months ago ago by Rose Tyler

  • Avatar: manjii
    manjii
    Participant
    April 17, 2020 at 07:42

    hi,

    when i search product using number it shows nothing but once enter it shows the product together with the variation. it works fine if i search name in alphabet.

    screen shot of the product search

    and can the search only for product name but not the variation? cos my client got a lot of sizes and when search it display the same name product including the variation.

    regards,
    Hwang

    Please, contact administrator
    for this information.
    #233735 Copied Theme version: Version: 6.3 WooCommerce version: Version 4.0.1
    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 17, 2020 at 15:37

    Hello,

    Please provide FTP access.

    Regards

    #233807 Copied
    Avatar: manjii
    manjii
    Participant
    April 17, 2020 at 15:39

    Hi,

    here’s the ftp access.

    thank you

    Please contact administrator
    for this information.
    #233808 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 17, 2020 at 17:51

    Hello,

    Check now.

    Regards

    #233816 Copied
    Avatar: manjii
    manjii
    Participant
    April 19, 2020 at 05:18

    Hi,

    it works normal now. thank you.

    may i know what was the issue?

    thank you

    #233938 Copied
    Avatar: manjii
    manjii
    Participant
    April 19, 2020 at 16:08

    Hi,

    After fixing then another issue appear, the sort by colour pop up shows error msg “no product match the selection ” after click ok it display the result.

    regards,
    Hwang

    #233958 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 21, 2020 at 07:10

    Hello,

    Fixed. The fix will be included in the next update also.

    Regards

    #234048 Copied
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