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Ajax Search not working with multi language Polylang

This topic has 15 replies, 3 voices, and was last updated 3 years, 2 months ago ago by Rose Tyler

Fiz

Participant

June 28, 2021 at 06:38

Hi, i’m using polylang to have 3 language store. But the header search cannot return any results when i typed product name in other languages. Only product name in main english language will return results. Chinese language return no result.

#292283 Copied Theme version: 7.2.9 WooCommerce version: 5.3.0

14 Answers

Rose Tyler

Support staff

June 28, 2021 at 06:58

Hello,

Provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

#292286 Copied

Fiz

Participant

June 28, 2021 at 10:13

ok. let me upload it on a temp hosting. will update the login soon.

#292309 Copied

Fiz

Participant

June 28, 2021 at 10:38

Please use login info as provided here…thanks

Please contact administrator
for this information.

#292311 Copied

Rose Tyler

Support staff

June 28, 2021 at 13:47

We can’t log in to your Dashboard – https://gyazo.com/6c1fd3f05732ddd7f3f3c768eff236f1 Please check.
If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#292342 Copied

Fiz

Participant

June 28, 2021 at 16:15

Sorry. please use these info.

Please contact administrator
for this information.

#292357 Copied

Fiz

Participant

June 28, 2021 at 17:54

Also when i typed in search (without ajax) “Blue Stripped Chair” ( i do have this product) and click search button, no product is showing. If Ajax is on, the product is listed in the ajax dropdown result.

If i search for “chair” only, 2 product with word “chair” displayed on dropdown. But when clicked the search button, showing no results.

regardless if Ajax On or Off, clicking the search icon button should bring to search result page and show all the product that has the word being search in their title. Right?

Even if i typed full product name in search box, then click the button, no result.

#292368 Copied

Olga Barlow

Support staff

June 29, 2021 at 20:36

Hello,

Thank you. I have passed your issue to our developers. I’ll inform you once they fix the problem.

Regards

#292491 Copied

Fiz

Participant

July 3, 2021 at 03:55

Hi, any updates on this? it quite urgent actually.
You can replicate by using fresh WP+Xstore+Polylang 2 languages, then test the search box for both language.

#292905 Copied

Rose Tyler

Support staff

July 3, 2021 at 08:00

Hello,

Sorry for the delay in answering. We need a bit more time. Our technicians team doesn’t work during the weekend, but I’ve added priority for your task on our desk. Please be patient.

Regards

#292914 Copied

Rose Tyler

Support staff

July 7, 2021 at 09:34

Hello,

Clear cache and check now.

Regards

#293324 Copied

Fiz

Participant

July 15, 2021 at 07:28

Hi, seems working. May I know what has changed? if there were code changes, which files to edit & what;s the correct setting? I’m afraid later when i update the theme or plugins, it broke again…thanks

#294144 Copied

Olga Barlow

Support staff

July 15, 2021 at 11:12

Hello,

We made some fixed to improve compatibility with the Polylang and search option.
Fixes are included in the theme update.

Regards

#294183 Copied

Fiz

Participant

August 30, 2021 at 04:17

Hi, ajax search is now working with latest update. It will add lang query when search icon is clicked but did not maintain/redirect to the language folder url.

english url (default) = https://domain.com/
chinese url = https://domain.com/cn/

But for the ajax search, when input and clicked search icon, the url will go to the correct product language but all other interface will use default lang which is EN.
search result url like below:
https://domain.com/?s=夏&post_type=product&et_search=true&lang=cn

It should go to this url to retain everything in CN when requested from CN page.

https://domain.com/cn/?s=夏&post_type=product&et_search=true&lang=cn

how can I achieve this on htaccess?

#300438 Copied

Rose Tyler

Support staff

August 31, 2021 at 15:51

Hello,

Provide URLs, temporary wp-admin, and FTP access.

Regards

#300712 Copied
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