Ajax Search Problem for Other Language Pages

This topic has 8 replies, 2 voices, and was last updated 1 years, 10 months ago ago by e.uluturk

  • Avatar: e.uluturk
    e.uluturk
    Participant
    January 29, 2023 at 21:11

    Hello
    When I use Default language for my website
    Ajax search show category dropdown ss01.png
    and
    when I type any product name, it show me results… ss03.png
    …but
    If I use Turkish language, it doesnt show category dropdown ss02.png
    and
    any results ss02.png
    ….
    AND ALSO in all language pages…
    When I am in categories pages, category sidebar menu has height limit ss04.png
    but
    when I am in product detail page, category sidebar menu has not height limit.. ss05.png

    can u help me?
    Thank you

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2023 at 11:26

    Hello,

    Thank you for using our theme.

    In order to investigate the issue further, please update the theme and Core plugin to the version released today, and provide us with temporary FTP access.

    To provide FTP access, please contact your hosting provider for assistance.

    We look forward to your reply.

    Kind Regards,
    8theme team

    Avatar: e.uluturk
    e.uluturk
    Participant
    January 30, 2023 at 21:34

    Hello
    I updated theme and core plugin…
    Can u check it?
    Thank you

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 31, 2023 at 11:39

    Hello,

    Thank you for your response.

    We will have another specialist review your inquiry in greater detail and will be in touch with you shortly. We kindly ask for your patience and request that you do not alter any access settings.

    Best Regards,
    8Themes Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 31, 2023 at 13:48

    Hello,

    Product categories were not shown because you translated the keyword ‘products’ in search posts types options -> https://prnt.sc/Hb5FzsAac3Yk
    WPML string translations -> https://prnt.sc/5jZIX6eTxlwA

    Frontend: https://prnt.sc/K_PmAvy-TJm-
    Frontend search results: https://prnt.sc/kcA49awrFvbD

    To translate search results titles (X products found) follow the screenshot guide -> https://prnt.sc/ZbpGo9NojWAv . Note: don’t translate the words inside curly brackets because those words are static and will be replaced by count in search titles use-case.

    Best Regards,
    8Themes Team

    Avatar: e.uluturk
    e.uluturk
    Participant
    February 2, 2023 at 09:38

    Hello..
    Could you check my other problem?
    AND ALSO in all language pages…
    When I am in categories pages, category sidebar menu has height limit ss04.png
    but
    when I am in product detail page, category sidebar menu has not height limit.. ss05.png

    Thank you

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2023 at 12:03

    Hello,

    We have uploaded a fix for you and it will be included in the next global theme update.
    We apologize for not being able to include this fix in our latest update, even though we had done so for you previously.

    Best Regards,
    8Themes Team

    Avatar: e.uluturk
    e.uluturk
    Participant
    February 3, 2023 at 08:39

    Thank you

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