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Ajaxify complete deactivation request (header html custom

This topic has 10 replies, 4 voices, and was last updated 4 hours, 6 minutes ago ago by Danny

Danny

Participant

February 12, 2025 at 18:37

Hi,
our goal is to fix the bug in the image.

The HTML blocks in the header are charging using the ajaxify, and I can’t disable it.

I would like so to completly deactivate ajaxify service.
There is any way?

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#434174 Copied Theme version: 9.4.7

9 Answers

Rose Tyler

Support staff

February 13, 2025 at 08:48

Hello,

Thank you for reaching out to us.

Could you please provide temporary FTP access? We will check what can be done to help you.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best regards,
8Theme’s Team

#434196 Copied

Danny

Participant

February 13, 2025 at 09:20

hi

Please contact administrator
for this information.

#434200 Copied
Jack Richardson

Support staff

February 13, 2025 at 15:59
Dear @Danny,

We hope you are doing well.

We implement such loaders for certain widgets to prevent layout issues while their corresponding CSS files are still loading. However, as per your request to remove these loaders, we have applied the following custom CSS:

https://prnt.sc/UL8vXg69vit8

body:not([data-elementor-device-mode]) { --etheme-element-loader-display: none; --etheme-element-loading-opacity: 1; --etheme-element-loading-visibility: visible; }

Kindly review the changes and let us know if everything appears as expected.

Best regards,
Jack Richardson
8Theme Team
#434259 Copied
Danny

Participant

February 14, 2025 at 13:44

Hi mates,
I found wp rocket disabled.

We need the cache service, so please could you provide a solution working with our cache system?

Thanks!

#434335 Copied

Jack Richardson

Support staff

February 17, 2025 at 08:12

Dear @Danny,

We have provided a solution that hides the loader on specific sections while your page is loading. However, if you prefer to keep the loader visible in these sections, you can simply remove the custom CSS we added in the Theme Options.

Additionally, ensuring that your WP Rocket settings are correctly configured will help achieve fast loading and proper rendering of styles. For guidance on configuring WP Rocket, we recommend referring to their official documentation or reaching out to their support team.

We appreciate your understanding and adherence to our support policy, as our assistance is limited to our own projects and does not extend to third-party plugins.

Thank you for your cooperation.

Best regards,
Jack Richardson
8Theme Team

#434512 Copied

Danny

Participant

February 26, 2025 at 15:06

I Have this problem

Please contact administrator
for this information.

#435492 Copied

Andrew Mitchell

Support staff

February 26, 2025 at 18:18

Hello, Danny,

We have made changes to the files you mentioned, and the issue should now be resolved. Additionally, these fixes will be included in the upcoming theme update.

Best regards,
8Theme Team

#435550 Copied

Danny

Participant

March 17, 2025 at 18:17

Hi

if I am logged in as an administrator I do not see the solid border in the logo and other tables

if I am not logged in I see the black border on the logo and other tables on the site

can you understand why?

#437639 Copied

Danny

Participant

March 18, 2025 at 07:58

I solved it

thanks a lot

#437675 Copied
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