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Al enviar un mensaje en formulario de contacto solo llega el cuerpo del mensaje

This topic has 2 replies, 2 voices, and was last updated 6 months, 2 weeks ago ago by Tony Rodriguez

belen

Participant

May 8, 2024 at 17:08

Al enviar un mensaje en formulario de contacto solo a llega al correo de destino el cuerpo del mensaje pero no el nombre ni correo del remitente. adjunto captura de pantalla

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#394467 Copied Theme version: 9.3.8

1 Answer

Tony Rodriguez

Support staff

May 9, 2024 at 12:09

Hello, @belen,

Thank you for contacting us and for using XStore.

Could you please switch to WooCommerce default theme – Storefront (Appearance > Themes) in order to check if the issue is restricted to XStore only? Let us know the result.

We kindly recommend that you take a complete backup of your site before proceeding.

If the issue persists with the (Storefront) theme, We would recommend that you, Please contact the plugin author or support team: https://contactform7.com/support/

Once the issue is resolved with the WooCommerce default theme – Storefront then It will auto work correctly with the XStore theme.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

#394536 Copied
Tagged: corrección de errores de woocommerce, formulario de contacto de woocommerce, mensaje de woocommerce, plantillas de comercio electrónico de woocommerce, problemas de envío de mensajes en wordpress, solución de problemas de woocommerce, wordpress woocommerce templates
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