This topic has 16 replies, 2 voices, and was last updated 7 years, 10 months ago ago by 8theme
Hi there,
Happy New Year to All!
We have just noticed a CSS problem that has arisen that had been fixed before (plus an extra similar phenomenon). We had not changed any CSS for some time before noticing these and they are shown in these two screenshots:
https://dl.dropboxusercontent.com/u/46763137/screenshot1.jpg
https://dl.dropboxusercontent.com/u/46763137/screenshot2.jpg
Does this make sense based on recent updates? I have included URLs and logins in the private section.
Thank guys,
R
Hello,
We have fixed this for you. Please, check now.
Hi Serg,
Many thanks. Where about is the fix (the site was just the dev staging site)? Is it in custom CSS or will it come in the next update?
I need to reimplement it in the main site and also want to make sure your fix will survive updates.
Best wishes,
R
Hello,
It is in custom CSS area. And it will be included in the next update also.
Regards
Hi Serg,
I see the fix for the first screenshot, but the second is still wrong 🙁
Could you look again?
Thanks,
R,
Hi,
But it looks fine for us https://gyazo.com/3791383b4e2572b4f7186db5d6b5f1cb
Hi,
Weird…. I just tried again in both Chrome (with incognito) and Firefox (which I never use so nothing cached) and saw the below:
https://dl.dropboxusercontent.com/u/46763137/chromeincognito.jpg where it is too high
https://dl.dropboxusercontent.com/u/46763137/firefox.jpg where it is a little too right
I cleared the Autooptimise cache several times before too. There is no WP caching at all in this staging site, no CDN, etc. to clear.
Does this make sense?
Thanks again,
R
Hi,
Made a few more changes. Here are how it looks in Chrome and FireFox now
https://gyazo.com/2017b558c2ec3b76170df04816a9cf2c
https://gyazo.com/3791383b4e2572b4f7186db5d6b5f1cb
Regards
Hi Serg,
I basically still have the same problem in both browsers, including why bypassing the browser cache…
Does this make sense?
Hello,
Sorry, for inconvenience, but could you please attach some drawing of how exactly the icon looks and should look on your website? Because we are a bit confused with this issue.
Thank you in advance.
Hello Serg,
The problem is exactly as per the images I sent, but I have discovered the root of the problem. It is a responsiveness issue.
Like many people, I often have certain websites zoomed in or out (ctrl and +/- in Chrome). If REM or EM units are used, I guess that won’t happen. If px values are used, there will be problems.
I realised this only because another example came up and disappeared. I will often view sites 80% zoomed out to fit more in.
So the problems are with the two graphics I showed above and the right hand arrow that scrolls through product graphics. That’s what made me realise the issue. If you view it at 80% zoom, the greater-than arrow moves outside the box to the right. To see this you might have to refresh – in Chrome you do not see the problem if you just zoom out. It has to render the page while zoomed out:
https://dl.dropboxusercontent.com/u/46763137/rightscroller.jpg
Can you sort these three so they are responsive?
Thanks,
R.
Hello,
We have applied one more fix for you. Please check how it looks now.
Regards
Hi there,
Thanks for pursuing this. It is much better and is responsive.
Just one tweak: When I removed the padding-left: 1px;
it was perfect. That 1px padding took it off centre just a little if on a lower res.
Best wishes,
R
Actually, the image right scroller problem is still there in the same way with the same screen size causes as the icon problem.
Could you look again please?
Thanks,
R.
Could you please send a screenshot of the problem? And your admin access.
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