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All departments drop-down let it stay open

This topic has 6 replies, 3 voices, and was last updated 2 months, 3 weeks ago ago by Andrew Mitchell

creativesite

Participant

September 14, 2024 at 00:57

Hi,

I would need some help on:
How to keep All departments/categories open on all sites?

Do you know if this was added as a feature or if I can set it somehow?

Thank you!

#414329 Copied

5 Answers

Tony Rodriguez

Support staff

September 14, 2024 at 06:22

Hello, @creativesite,

Thank you for contacting us and for using XStore.

We are pleased to inform you that the issue you reported has been successfully resolved. To ensure that the changes are reflected on your end, please clear your browser’s cache and then revisit your site.

For your reference, the resolution involved disabling the “For home page only” button located at: XStore > Theme Options > Header Builder > All Departments.

Additionally, we have provided a reference image in the private content area for your convenience.

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

#414344 Copied

creativesite

Participant

September 16, 2024 at 20:49

I cleared my browser’s cache and checked it on 2 different browsers but the All department area is closing when scrolling.

How could I make it stay open?

Thank you,
Barbara

#414604 Copied

Tony Rodriguez

Support staff

September 17, 2024 at 05:58

Hello, @creativesite,

We would like to inform you that the issue you encountered was due to the sticky bottom header being enabled. We have now disabled this feature. You can verify this adjustment by navigating to XStore > Theme Options > Header Builder > Sticky Header in your admin panel.

Please ensure that you clear all cache on your browser to see the changes take effect.

Additionally, we regret to inform you that currently, there is no available option within the sticky header bottom settings to keep all departments permanently open.

We trust this information is useful to you. Should you have any further inquiries or require additional assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

#414633 Copied

creativesite

Participant

October 4, 2024 at 15:32

Thank you, I found and set it!

#417208 Copied

Andrew Mitchell

Support staff

October 4, 2024 at 15:32

Dear creativesite,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

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Tagged: all departments dropdown, best selling, ecommerce, high conversion, stay open, user friendly, woocommerce themes
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