Hi, echoing on what I mentioned in this topic : https://www.8theme.com/topic/all-departments-menu-always-open-after-update/
I am experiencing similar. Cleared server cache, purged caches in w3 total cache, doing whatever I can to clear any ‘cache’. Still experiencing same thing. Please help me fix? If many people are experiencing similar things, maybe there’s something that needs to be updated in your ‘cache’ system programming. Here’s my results : https://gyazo.com/d707e38d259979d9c9d2ad5a4c420114
Speaking of cache, your solutions in other people’s support topic kept mentioning “cache”. I know your “plugin installer” section recommends W3 Total Cache. I also know you have ‘cache’ system programming in the cache features integrated directly into Xstore in the “Appearance” > “Customize” section. My next question is, what will be the best setting when using both?
Also, there is another topic where “files generator” was mentioned. I wonder if it is a requirement every time we change theme settings via “appearance” > “customize”, or site-wide too (like updating homepage design via elementor)?
Lastly, could you tell me the steps you did on solving the issue above? I purchased a few licenses for other projects. It would be more efficient that I solve this for my other projects instead of asking support request 1 by 1 per project.
Thanks in advance.
