All departments menu, the drop down menu categories and subcategories does not link to any site page

This topic has 4 replies, 2 voices, and was last updated 1 years, 3 months ago ago by Tony Rodriguez

  • Avatar: Geant Shop
    Geant Shop
    Participant
    September 22, 2023 at 21:37

    When I click on the submenus of each category, I am not taken to another page. It does not move, how do I fix this, please?

    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    September 23, 2023 at 06:14

    Hello, @Geant Shop,

    Thank you so much for purchasing our theme and contacting our support center.

    Kindly proceed to the WordPress Dashboard, then select ‘Appearance’, followed by ‘Menus’, and finally ‘All Department Menu’. Please refer to the attached image for further clarification. https://imgur.com/DY7rvoC , https://imgur.com/JtYRGTn

    The dropdown menu for all departments is sourced from a Static block, which can be easily edited or changed using Elementor according to your requirements. Please refer to the images provided at the following links: https://ibb.co/WfzPC0g, https://ibb.co/MkP26wp, and https://ibb.co/Q6ds2YQ.

    We kindly request you to watch the video and follow the steps demonstrated therein.
    https://www.youtube.com/watch?v=7QluEYxznKs

    We trust that this will resolve your issue.

    Best Regards,
    Team 8Theme.

    Avatar: Geant Shop
    Geant Shop
    Participant
    September 23, 2023 at 12:04

    Thank you, it works

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    September 23, 2023 at 13:31

    Hello, @Geant Shop,

    We would be grateful if you could kindly leave a 5-star rating for our theme and customer and technical support on ThemeForest at http://themeforest.net/downloads. Doing so would help us to provide more updates and dedicated support in the future. Your support would be greatly appreciated.

    Thank you for your time. We hope you have a wonderful weekend.

    Please note that for any new issues, you should create a new ticket on the support forum.

    This topic is now closed.

    Warm regards,
    8Theme’s Team.

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