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All images lost - by burneyrubber - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 7 years, 11 months ago ago by Eva Kemp

  • Avatar: burneyrubber
    burneyrubber
    Participant
    December 30, 2016 at 10:46

    Hi

    ive done nothing at all to the website,ive not even been near it for a month or so.
    ive come back to it and all of my images are missing.
    what`s going on?

    thanks

    Please, contact administrator
    for this information.
    #150572 Copied
    1 Answer
    Avatar: Eva
    Eva Kemp
    Support staff
    December 30, 2016 at 17:31

    Hello,

    Sorry, but we can’t know the reason of your problem.
    You can ask your hosting provider to check error logs if there are any notices and try to restore the site files and database from backup on your server.

    Regards,
    Eva Kemp.

    #150615 Copied
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