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All In One SEO conflict - by llihcruhc - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 9 years, 4 months ago ago by Eva Kemp

llihcruhc

Participant

September 24, 2015 at 15:13

Hello,

Since I switched over my SEO plugin from Yoast to All In One SEO, on several of my products, the information for the AIO plugin will not save. I fill it in and it just reverts back to blank after I hit save. It works on some, but not on others. I have contacted Semper Fi about this and they said:

“This is not a bug with our plugin. If it works fine on some products but not on others then our plugin is working. This is most likely a plugin or theme conflict, something is getting included on those products which is interrupting the AJAX save process in WordPress. You’ll need to figure out what is different between the products where this works and the products where this doesn’t work.”

Can you guys help?

Thanks!

#89076 Copied Theme version: 3.2 WooCommerce version: 2.3.13

3 Answers

Jack Richardson

Support staff

September 25, 2015 at 11:44

Hello,

Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/blanco/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Best regards,
Jack Richardson.

#89262 Copied

llihcruhc

Participant

September 25, 2015 at 14:52

Since switching to the AIO SEO plugin, I have updated the theme and the plugins once already, so I know this process does not fix the problem. Is this the only solution you have?

#89308 Copied

Eva Kemp

Participant

October 7, 2015 at 13:44

Hello,

We’re sorry for a long delay.
Please provide us with FTP and WP admin panel credentials in Private Content.

Regards,
Eva Kemp.

#92212 Copied
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