Return to previous page

All pages are not display - by byxiaowei

This topic has 8 replies, 2 voices, and was last updated 7 years, 7 months ago ago by Rose Tyler

byxiaowei

Participant

June 9, 2017 at 11:22

Hello,
I had tried to resolve a problem with the My account page (since the last update), but now my siteweb no longer displays at all.

Thank you!

Please, contact administrator
for this information.

#165400 Copied Theme version: 3.2 WooCommerce version: 3.0.8

7 Answers

Rose Tyler

Support staff

June 9, 2017 at 12:07

Hello,

Sorry, but FTP credentials are incorrect.
Please check them and provide wp-admin credentials also.

Regards,
Rose Tyler.

#165403 Copied

byxiaowei

Participant

June 9, 2017 at 12:50

Please, contact administrator
for this information.

#165410 Copied

Rose Tyler

Support staff

June 9, 2017 at 13:52

Hello,

I’ve disabled Alpine PhotoTile for Instagram plugin and commented define( 'WP_POST_REVISIONS', false ); line in your wp-config.php file http://prntscr.com/fht3hc. Please check your site now.
Please note we don’t guarantee full compatibility of 3rd-party plugins with the theme.

Regards,
Rose Tyler.

#165412 Copied

byxiaowei

Participant

June 9, 2017 at 14:07

Thank you very much!

But my account page is not working when connected.

#165413 Copied

Rose Tyler

Support staff

June 9, 2017 at 14:52

Hello,

I’ve renamed /legenda/woocommerce/myaccount/my-account.php file because it out of date.
Please check account page now.
You need to delete such files according to our changelog on ThemeForest http://prntscr.com/fhtvb8

Regards,
Rose Tyler.

#165418 Copied

byxiaowei

Participant

June 9, 2017 at 15:11

Thank you !

Best!

#165421 Copied

Rose Tyler

Support staff

June 9, 2017 at 15:12

Hello,

You’re welcome!

Regards,
Rose Tyler.

#165422 Copied
Viewing 8 results - 1 through 8 (of 8 total)