All pages are not display - by byxiaowei

This topic has 8 replies, 2 voices, and was last updated 7 years, 5 months ago ago by Rose Tyler

  • Avatar: byxiaowei
    byxiaowei
    Participant
    June 9, 2017 at 11:22

    Hello,
    I had tried to resolve a problem with the My account page (since the last update), but now my siteweb no longer displays at all.

    Thank you!

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 9, 2017 at 12:07

    Hello,

    Sorry, but FTP credentials are incorrect.
    Please check them and provide wp-admin credentials also.

    Regards,
    Rose Tyler.

    Avatar: byxiaowei
    byxiaowei
    Participant
    June 9, 2017 at 12:50
    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 9, 2017 at 13:52

    Hello,

    I’ve disabled Alpine PhotoTile for Instagram plugin and commented define( 'WP_POST_REVISIONS', false ); line in your wp-config.php file http://prntscr.com/fht3hc. Please check your site now.
    Please note we don’t guarantee full compatibility of 3rd-party plugins with the theme.

    Regards,
    Rose Tyler.

    Avatar: byxiaowei
    byxiaowei
    Participant
    June 9, 2017 at 14:07

    Thank you very much!

    But my account page is not working when connected.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 9, 2017 at 14:52

    Hello,

    I’ve renamed /legenda/woocommerce/myaccount/my-account.php file because it out of date.
    Please check account page now.
    You need to delete such files according to our changelog on ThemeForest http://prntscr.com/fhtvb8

    Regards,
    Rose Tyler.

    Avatar: byxiaowei
    byxiaowei
    Participant
    June 9, 2017 at 15:11

    Thank you !

    Best!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 9, 2017 at 15:12

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

  • Viewing 8 results - 1 through 8 (of 8 total)

The issue related to '‘All pages are not display’' has been successfully resolved, and the topic is now closed for further responses

8theme customization service
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.