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All product not show on shop page - by Fardin

This topic has 8 replies, 3 voices, and was last updated 5 months ago ago by Jack Richardson

Fardin

Participant

June 4, 2024 at 06:33

All product not show on the shop page

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#398001 Copied Theme version: 9.3.9

7 Answers

Rose Tyler

Support staff

June 4, 2024 at 08:06

Hello, Fardin,

Thank you for reaching out to us.

We have reviewed your Shop page and can confirm that the products are currently visible. Could you please confirm if the issue has been resolved on your end?

Best Regards,
8Theme’s Team

#398020 Copied

Fardin

Participant

June 4, 2024 at 08:16

some time not visible product on shop page

#398022 Copied

Rose Tyler

Support staff

June 4, 2024 at 09:23

Hello, Fardin,

We hope this message finds you well. Could you please provide us with detailed steps on how to replicate the issue you are experiencing on your site? Your cooperation will greatly assist us in addressing your concerns more efficiently.

Best Regards,
8Theme’s Team

#398037 Copied

Fardin

Participant

June 4, 2024 at 10:27

WEBSITE SOME CHANGES AND THIS PROBLEM IS SHOW(PRODUCTS NOT SHOW IN SHOP PAGE)

CHANGES LIKE THE HOME PAGE ON THE HEADER SOME CHANGES

#398048 Copied

Jack Richardson

Support staff

June 4, 2024 at 13:20

Dear @Fardin,

I hope this message finds you well. We are reaching out to assist you with the issue you reported regarding invisible products on your shop page.

To effectively address this concern, we kindly request detailed information about the specific steps you followed or the browser in which the issue occurs. Our team has conducted thorough testing across various browsers and devices, including both incognito and logged-in sessions, and we have not encountered the issue you described.

In the absence of replicating the problem on our end, it becomes challenging for us to provide an accurate solution. As a suggestion, you might consider testing your website using the default Storefront theme. This approach will help determine whether the issue is related to your server or possibly due to modifications from third-party plugins affecting the product display on your shop page.

We appreciate your cooperation and look forward to your response so we can resolve this matter efficiently.

Best regards,
Jack Richardson
8Theme’s Team

#398079 Copied

Fardin

Participant

June 19, 2024 at 06:39

Even if I don’t make any changes on the website, I don’t see anything in the shop page.

Files is visible for topic creator and
support staff only.

#400386 Copied

Jack Richardson

Support staff

June 19, 2024 at 09:10

Dear @Fardin,

We hope this message finds you well. We would like to inform you that upon reviewing your shop page, we noticed that it did not display any products. To address this, we initially added default Elementor Archive products widgets. However, this widget did not show the products, indicating that the problem does not stem from our widget.

Subsequently, we proceeded to resave your permalinks, which is sometimes necessary to ensure proper functionality. You can view here: https://prnt.sc/JELfxs_SXnch. We are pleased to report that this action has successfully resolved the issue, and your shop now displays the products correctly.

Please take a moment to review your shop page and confirm that everything is in order. Should the issue recur, we kindly ask you to test whether products are displayed correctly with only the default Storefront theme and the WooCommerce plugin active. This will help us determine if the problem is related to other themes or plugins.

Thank you for your attention to this matter. We look forward to your confirmation and are here to assist with any further issues you may encounter.

Best regards,
Jack Richardson
The 8Theme Team

#400424 Copied
Tagged: ecommerce solutions, fix woocommerce problems, product display issues, product visibility wordpress, woocommerce shop page, woocommerce troubleshooting, wordpress themes
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