All Published products are not showing in customer browser whenever he clicks on any product

This topic has 7 replies, 3 voices, and was last updated 3 months, 1 weeks ago ago by Andrew Mitchell

  • Avatar: Aalam
    Aalam
    Participant
    August 12, 2024 at 23:10

    there are many products available and also added my new product but none of them showing in customer/incognito browser, whenever he clicks on any product it shows “Great things are on the horizon
    Something big is brewing! Our store is in the works and will be launching soon!” . my site status is active. SS is attached. could you pls help me on this?

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    for this information.
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    6 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    August 13, 2024 at 06:31

    Hello, @Aalam,

    Thank you so much for purchasing our theme and contacting our support center.

    To adjust your site visibility settings, please navigate to WooCommerce > Settings > Site Visibility > select Live and save settings.

    Afterward, Please check again.

    We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

    Best Regards,
    8Theme’s Team

    Avatar: Aalam
    Aalam
    Participant
    August 13, 2024 at 09:55

    Thanks dear,

    I have one more query, I want to change below four options which are shows on mobile, SS is attached

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    support staff only.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    August 13, 2024 at 11:14

    Hello, @Aalam,

    We kindly request that you remove the current elements from the mobile panel, re-add them, and then proceed to publish the updates. For guidance on how to manage these elements, please refer to our theme documentation available at: https://www.8theme.com/documentation/docs/xstore-mobile-panel/.

    Once you have re-added the elements, please clear all cache and verify the changes. We hope this resolves any issues you are experiencing.

    Best Regards,
    8Theme’s Team

    Avatar: Aalam
    Aalam
    Participant
    August 13, 2024 at 11:36

    Dear,

    could you pls tell me, how these options can change after re-added elements, also pls share the path where I can change these options

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    August 13, 2024 at 12:18

    Hello, @Aalam,

    Thank you for your response.

    Please read and follow the instructions written in our theme documentation available at: https://www.8theme.com/documentation/docs/xstore-mobile-panel/

    We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 13, 2024 at 17:58

    Dear Aalam,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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