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All website broken after update / urgent

This topic has 6 replies, 3 voices, and was last updated 7 years, 6 months ago ago by Naja Jamal

mehmetin

Participant

May 5, 2017 at 01:13

hello, all the web site is broken after update.

i was try old backup but nothing the change, why? why the backup nothing to work?

#162211 Copied

5 Answers

Amzy Leel

Participant

May 5, 2017 at 03:39

What did you update?
theme ? or WooCommerce? or both?

Let us know your wp-admin login details to check this

#162212 Copied

mehmetin

Participant

May 5, 2017 at 09:06

Amzy Thank you, i solved this problem last night, iam updating all, and single product page, homepage, is broken, homepage: header not working, changed my logo, single product page: picture gallery nothing work.

i was install last backup, why the broke all data in web page?
how i update my web site?

Please, contact administrator
for this information.

#162226 Copied

Amzy Leel

Participant

May 5, 2017 at 09:46

Seems your site works fine now.

We did some improvements in header and header types in our latest update.
Eg:
Cart, wishlist and search are off by default. you have to enable them and it’s positions manually.
so if you do not enable theme where you want the page and site will look like broken.

This is only for this update.
next time you do not have to do this.

make sure you are using a child-theme too.

#162234 Copied

mehmetin

Participant

May 5, 2017 at 18:32

Amzy my theme update automaticly, and home-banners disappear i give you login credentials are you please fix all problem?

thank you.

Please, contact administrator
for this information.

#162358 Copied

Naja Jamal

Member

May 6, 2017 at 05:13

for me your site home banner and all work fine.
check the screenshot in the private content area.

Please, contact administrator
for this information.

#162377 Copied
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