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Amazon Checkout redirecting to Paypal - by Starman1227

This topic has 2 replies, 2 voices, and was last updated 10 years, 6 months ago ago by Eva Kemp

Starman1227

Participant

May 20, 2014 at 21:36

Hello, I recently setup Amazon payment gateway plugin and when someone clicks on the Amazon button to pay, they are redirected to the Paypal button back on the checkout page instead of being directed to the amazon payment area. Amazon took a look at my install and claims it has to do with the theme. Can you please inform me if you this maybe the case. My website is Greyhoundperformance.com. The Amazon payment plugin has been disabled for the time being as it was preventing customers from purchasing. Please contact me when you have time to investigate and I will activate the plugin again. Thank you, KP @ GP

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1 Answer

Eva Kemp

Support staff

May 21, 2014 at 09:59

Hello,

Does it work with default theme?
Please provide us with FTP and admin panel credentials in Private Content and enable the plugin to check the issue.

Regards,
Eva Kemp.

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Tagged: amazon, checkout, paypal, redirect, templates, woocommerce, wordpress
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