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Amp dark – white - by Franktwist - on WordPress WooCommerce support

This topic has 15 replies, 3 voices, and was last updated 3 years ago ago by Olga Barlow

Franktwist

Participant

September 2, 2021 at 17:05

in the AMP version, when I delete the Dark version the writings disappear (they become white on white) I also want to set white as default (which eventually switch to black)

other problem, having chosen the product, I click on Buy Now (which I cannot translate with Loco) and it does not add the product to my cart

you can try?

#301119 Copied Theme version: 8

14 Answers

Rose Tyler

Support staff

September 3, 2021 at 08:12

Hello,

Do you use the latest version of AMP plugin (1.0.1)?
Provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

#301163 Copied

Franktwist

Participant

September 3, 2021 at 09:14

ok, sent logins for check

noticed another problem, when I click on a product, on the single product page comes out: choose options … (can you delete it?)

yes Amp 1.01

Please contact administrator
for this information.

#301176 Copied

Franktwist

Participant

September 3, 2021 at 15:40

news?

#301227 Copied

Rose Tyler

Support staff

September 3, 2021 at 16:16

Hello,

I’ve passed your questions to our technicians. You will be informed once I get any news from them. Please be patient and do not change access.

Regards

#301231 Copied

Franktwist

Participant

September 4, 2021 at 16:26

ok, i see that the AMP is getting better day by day, i deactivate it (waiting for assistance)?

#301318 Copied

Franktwist

Participant

September 4, 2021 at 19:21

I see that the display gets worse and worse, temporarily disabled pending maintenance on your part (important)?

#301329 Copied

Rose Tyler

Support staff

September 7, 2021 at 07:43

Hello,

Sorry for the delay in answering.
We cannot find the real issue now, but maybe you will be able to ask your hosting if it has something that prevents normal work of AMP functionality ?
If so then it will help us so much to know what is the issue

Regards

#301493 Copied

Franktwist

Participant

September 7, 2021 at 17:47

I did check everything is ok on the server side, the strange thing that first was fine, then suddenly (maybe with version 1.01 it got worse) … why?

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Rose Tyler

Support staff

September 9, 2021 at 09:23

Hello,

Sorry for the delay in answering.
Please describe one more time in more detail what exactly is wrong when AMP is activated.

Regards

#301721 Copied

Franktwist

Participant

September 9, 2021 at 14:36

activating the AMP version, the site is displayed incorrectly, I do not see the main slider, the image banner does not appear, in the light version I do not display the text, the logo appears only partially. It also does not add products to the cart and other various things (in short, it works badly) – (Now I keep the deactivated version)

#301774 Copied

Olga Barlow

Support staff

September 10, 2021 at 10:54

Hello,

1) I have tried to reupload images to the main slider and banner. Saved settings and it’s ok.
2) Because you set headings color to white https://prnt.sc/1rp2k62
3) Fixed. Check now.
4) Don’t see the problem with the add to cart https://prnt.sc/1rp3mkb What product are you trying to add and get the issue.

Regards

#301850 Copied

Franktwist

Participant

September 10, 2021 at 11:37

it seems to go better, but when I want to place the order it does not make me enter the credit card details and gives me the order not successful (can you check?)

Thank you

#301856 Copied

Olga Barlow

Support staff

September 10, 2021 at 13:37

Hello,

Provide us with video for better understanding. You can use the Recordit tool to create and share the video.

Regards

#301889 Copied

Olga Barlow

Support staff

November 4, 2021 at 09:46

Hello,

We have released a new update for the XStore AMP version. Please, remove the plugin and install it again from XStore > Plugin Installer.

Regards

#307594 Copied
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