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AMP Mobile website giving the critical error

This topic has 5 replies, 4 voices, and was last updated 5 months, 2 weeks ago ago by Andrew Mitchell

Suit District

Participant

May 11, 2024 at 16:27

Hi there,
after setting up the AMP plugin, the website gives me a critical error and nothing can be accessed apart of the home page

#394751 Copied Theme version: 9.3.9

4 Answers

Rose Tyler

Support staff

May 11, 2024 at 16:28

Hello,

1/ Please enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.

2/ Provide FTP access and the URL of page where the problem is visible.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

#394752 Copied

Suit District

Participant

May 11, 2024 at 16:34

Debug mode is switched on.

Please contact administrator
for this information.

#394755 Copied

Luca Rossi

Support staff

May 12, 2024 at 04:15

Dear Suit District Team,

We hope this message finds you well.

We have addressed the potential cache issue by purging all caches associated with the Litespeed cache plugin. Following this action, it appears that the functionality has been restored successfully. For your reference, please find the screenshots linked below:

– [Screenshot 1](https://prnt.sc/eJpaIzEQ2PBO)
– [Screenshot 2](https://prnt.sc/TEibR3KANrbY)

Could you kindly verify from your end and confirm whether everything is functioning as expected?

Thank you for your cooperation.

Best Regards,
8Theme’s Team

#394781 Copied

Andrew Mitchell

Support staff

June 11, 2024 at 13:51

Dear Suit District,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#399255 Copied
Tagged: amp mobile error, fix amp critical error, mobile website troubleshooting, resolve amp mobile issues, woocommerce amp error repair, wordpress amp error solutions, wordpress woocommerce templates
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AMP Mobile website giving the critical error

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