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AMP store issue product page variant selection

This topic has 6 replies, 2 voices, and was last updated 5 months, 1 weeks ago ago by Tony Rodriguez

mohammad

Participant

June 8, 2024 at 07:14

AMP store issue product page variant selection

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5 Answers

Tony Rodriguez

Support staff

June 8, 2024 at 07:54

Hello, @mohammad,

Thank you for contacting us and for using XStore.

Upon reviewing the product listings on your website, We have noticed that the variations are not correctly configured with the necessary attributes. To aid in clarifying this issue, we have created a test product on your site. You can view this at the following link for a better understanding: (https://footmax.com.bd/product/test-product/).

Additionally, we have verified that the product swatches are functioning correctly and have not found any issues in this area. To further assist you in setting up variations with product attributes, we recommend watching the following video tutorial: (https://youtu.be/LgzC4iK-j6A?si=kFhZiB2bl26vBfVX). This resource should provide valuable guidance on the configuration process.

We hope this information proves helpful to you. Should you require any further assistance or have additional questions, please do not hesitate to reach out. Our team is here to support you.

Best regards,
8Theme’s Team

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mohammad

Participant

June 8, 2024 at 08:38

categories option working

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Tony Rodriguez

Support staff

June 8, 2024 at 09:01

Hello, @mohammad,

Thank you for contacting us and for using XStore.

We are pleased to inform you that the issue you reported has been successfully resolved. The resolution involved deactivating the Litespeed Cache Plugin on your website.

Following this adjustment, it appears that the problem was related to caching. After deactivating the Cache Plugin, the categories on your site are now functioning correctly. We recommend that you clear your browser’s cache and access your site using a fresh browser session to ensure that everything is working as expected.

Should you require any further assistance or have additional questions, please do not hesitate to contact us. We are committed to providing you with the support you need.

Best regards,
The 8Theme Team

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mohammad

Participant

June 9, 2024 at 06:13

Even after selecting the product, the add to cart page not add or redirect
Product page/attributes everything work or setup fine
But it’s now working
I told you this before but you didn’t take it seriously.

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Tony Rodriguez

Support staff

June 10, 2024 at 06:58

Hello, @mohammad,

Thank you for your response.

Upon reviewing your website, we noticed that the product featured in the video you referenced is currently not listed on your site. However, we have verified that all other products are functioning correctly. For your reference, please view the video we have provided in the private content area:

To assist you further, could you please provide us with the URL of the missing product? This will enable us to conduct a thorough investigation and offer more precise support.

We appreciate your understanding and look forward to your prompt response.

Best regards,
The 8Theme Team

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Tagged: advanced woocommerce themes, amp store troubleshooting, optimal woocommerce solutions, product variant selection, woocommerce amp store issue, wordpress themes
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