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AMP website version is loading on desktop and vice versa

This topic has 2 replies, 2 voices, and was last updated 1 years, 10 months ago ago by Rose Tyler

Robert Abele

Participant

February 17, 2023 at 08:20

Hello,
I hope you can help me with this. I´m struggling since a few days with the AMP version of my website.
The problem is, if I browse my website on my desktop computer, after a while it´s switching from the desktop version to the AMP version. (The browser is showing a weird url as well –> https://fountain-enterprises.net/?no-amp=true)

If that happens, the normal mobile version of my website and not the AMP version is loading on my mobile devices. I can solve this problem for a few minutes, if I purge all caches. This problem never happend until a few days ago and I´m not aware of any changes I may have made.

I´m using your reccomended cache plugin W3 Total Cache Pro in combination with Cloudflare CDN.

Please, contact administrator
for this information.

#347266 Copied Theme version: 9.0.4 WooCommerce version: 7.4.0

1 Answer

Rose Tyler

Support staff

February 17, 2023 at 08:49

Hello, Robert Abele,

Have you tried to disable the cache plugin and CDn and check how it works then?
Please do this test and let us know the result.

Also, provide temporary wp-admin and FTP access, so we can take a closer look.
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To provide FTP access, please contact your hosting provider for assistance.

Kind Regards,
8theme team

#347274 Copied
Tagged: desktop, loading, templates, versatility, woocommerce, wordpress
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AMP website version is loading on desktop and vice versa

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