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AMP xstore don’t work on mobile device

This topic has 10 replies, 3 voices, and was last updated 3 years, 3 months ago ago by Olga Barlow

Antonio

Participant

September 23, 2021 at 08:34

I activated the amp xstore plugin, made all settings correctly.
If I check from the desktop using the /?amp command I see the version of the AMP site correctly but from mobile, trying with different smartphones and browsers the site almost never opens with the AMP version but loads the responsive desktop one.
Why does this happen? What happen? Can you help me?

Please, contact administrator
for this information.

#303201 Copied Theme version: 8.0.6 WooCommerce version: 5.7.0

9 Answers

Olga Barlow

Participant

September 23, 2021 at 16:42

Hello,

I see that issue caused by your cache plugin. We use wp_is_mobile() function to show the AMP version but looks the plugin caches the desktop version even for the mobile.
I followed the steps described here https://wordpress.org/support/topic/mobile-cache-doesnt-seem-to-work-properly/ and it works. Check now, please.

Regards

#303263 Copied

Antonio

Participant

September 24, 2021 at 14:52

Hello,

at the moment everything seems to work correctly, but do you recommend a different plugin for the cache management?

#303378 Copied

Olga Barlow

Participant

September 24, 2021 at 18:03

Hello,

No, you can use that plugin. Just those steps should be done to avoid mentioned problem.

Regards

#303410 Copied

Olga Barlow

Participant

September 24, 2021 at 18:03

Hello,

No, you can use that plugin. Just those steps should be done to avoid mentioned problem.

Regards

#303411 Copied

Antonio

Participant

September 25, 2021 at 08:04

ok, thanks.
The amp xstore plugin has been active for 2 days and I realized that mobile traffic is no longer tracked by analytics.
Why does this happen?
Does it depend on the plugin?

#303434 Copied

Rose Tyler

Support staff

September 25, 2021 at 15:54

Hello,

We will add advanced settings for google analytics and (maybe smth else) in next update

Regards

#303466 Copied

Antonio

Participant

September 27, 2021 at 07:58

ok, okay, but at this moment then it makes no sense to use the AMP xstore plugin because if analytics is active it does not track traffic at all as you can see from the screenshot. It is useless like this.

Please contact administrator
for this information.

#303541 Copied

Olga Barlow

Participant

September 27, 2021 at 13:28

Hello,

We have added the following option to the plugin settings on your site https://prnt.sc/1ttnv5z and it will be included also in the next plugin update.
So, try this and let us know.

Regards

#303628 Copied

Olga Barlow

Participant

November 4, 2021 at 09:46

Hello,

We have released a new update for the XStore AMP version. Please, remove the plugin and install it again from XStore > Plugin Installer.

Regards

#307595 Copied
Tagged: mobile device, persuasive, woocommerce, wordpress, xstore
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