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AMP XStore is Active but doesn’t work!!!

This topic has 2 replies, 2 voices, and was last updated 2 months ago ago by Tony Rodriguez

Reza

Participant

September 14, 2024 at 01:39

Hi
AMP Xstore is active on my website but it is not active on the mobile version. How can fix the issue? I cleared my browser on mobile and cache but still nothing changed.
Please help me to fix it.
Thanks

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#414336 Copied Theme version: 9.4.1

1 Answer

Tony Rodriguez

Support staff

September 14, 2024 at 06:29

Hello, @Reza,

Thank you so much for purchasing our theme and contacting our support center.

1/ Please read our theme documentation here: https://www.8theme.com/documentation/xstore/amp-plugin/general-info-amp/

https://www.8theme.com/documentation/docs/general-section/

https://www.8theme.com/documentation/docs/home-page-section/

2/ We suggest disabling all third-party plugins (including cache plugins and CDN ) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/ ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Please note that you should take a complete backup of your site before proceeding.

In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can look into it further and help you:

WP Admin URL:
WP Admin Username:
WP Admin Password:

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

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Tagged: active amp xstore issues, amp xstore solution, resolve amp xstore problems, woocommerce amp fix, woocommerce amp xstore help, wordpress templates amp troubleshooting, xstore amp not working
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