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An E_ERROR error occurred on line 796 in a file when editing the Checkout or Cart page

This topic has 8 replies, 4 voices, and was last updated 32 minutes ago ago by Andrew Mitchell

The Egyptian Developers

Participant

October 16, 2024 at 08:35

That happened every time we are going to edit the checkout or cart page by Elementor, even when it has the last version for today: v 3.24.7

Content is visible for topic creator and
support staff only.

#418901 Copied Theme version: 9.4.2

7 Answers

Rose Tyler

Support staff

October 16, 2024 at 09:44

Hello,

Thank you for reaching out to us with your concern.

Could you provide temporary wp-admin and FTP access? We will check the situation on your site more deeply.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#418925 Copied

The Egyptian Developers

Participant

October 16, 2024 at 10:10

The website doesn’t have FTP access; if you want to upload anything, you can send it to us, and we will upload it via SSH

Content is visible for topic creator and
support staff only.

#418935 Copied

Jack Richardson

Support staff

October 16, 2024 at 10:22

Hello @The Egyptian Developers

Could you please, check now ?
We made improves in plugins/et-core-plugin/app/controllers/elementor/theme-builder/woocommerce/cart-checkout-breadcrumbs.php file and the fix will be included in next theme update.

Kind regards, Jack Richardson

#418940 Copied

The Egyptian Developers

Participant

October 16, 2024 at 10:34

Yeah, it is working now; thank you so much.

When are the following theme updates available?

#418946 Copied

Rose Tyler

Support staff

October 16, 2024 at 10:48

Hello,

You’re welcome!

At this time, the release date for the next official update is not yet known. However, there is no need to worry, as the improvements have already been implemented on your website. Everything should work smoothly once you update the theme and core plugin in the future.

Best Regards,
8Theme’s Team

#418952 Copied

The Egyptian Developers

Participant

October 16, 2024 at 11:01

Thank you Rose

#418957 Copied

Andrew Mitchell

Support staff

October 16, 2024 at 11:01

Dear The Egyptian Developers,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#418958 Copied
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The issue related to '‘An E_ERROR error occurred on line 796 in a file when editing the Checkout or Cart page’' has been successfully resolved, and the topic is now closed for further responses

An E_ERROR error occurred on line 796 in a file when editing the Checkout or Cart page

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