Return to previous page

An error occurred while updating XStore - by wassim

This topic has 4 replies, 2 voices, and was last updated 4 years, 1 months ago ago by Olga Barlow

wassim

Participant

September 27, 2020 at 16:22

An error occurred while updating XStore: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
i tryed to update but it not working
eaven envato tokens did’t work

#252935 Copied Theme version: .7.0.1 WooCommerce version: 4.5.2

3 Answers

Olga Barlow

Support staff

September 28, 2020 at 13:17

Hello,

I suppose that you activated the theme not on the domain where you use it at this moment.
Go to XStore > Dashboard > deactivate and activate theme again. After that go to Dashboard > Updates > click “Check again” button to refresh the status of your license. Try to update theme and XStore core plugin after that.

Regards

#252982 Copied

wassim

Participant

September 28, 2020 at 14:22

i’m trying here it did’t work
the key installed first on casualshoes.net for testing
now trying install on my main domain it’s not working
why that’s happening
i do think it should be unlimeted use theme ?

Please contact administrator
for this information.

#252997 Copied

Olga Barlow

Support staff

September 28, 2020 at 15:27

Hello,

You have already used the mentioned license for a few domains http://prntscr.com/upcsw2
At this moment it’s active at http://csportsshoes.com/ and https://casualshoes.net/
According to the ThemeForest license policy, you can use 1 license for the 1 project only https://themeforest.net/licenses/standard
So, if you want to use XStore for the new project buy a separate license.

Regards

#253014 Copied
Viewing 4 results - 1 through 4 (of 4 total)