This topic has 2 replies, 2 voices, and was last updated 1 years, 10 months ago ago by Rose Tyler
When I update the template I get this decompression error
“The update process is starting. This process can take a while on some servers, so please be patient.
Activating maintenance mode…
Updating the XStore theme (1/1)
Downloading the update from https://www.8theme.com/themes/api/files/get/xstore.zip?token=KGlj84uGbJTB2M8Po67eIJQPDyNk4uknvIksLzvT1675790022…
Unzipping the update…
An error occurred while updating XStore: Could not unzip package. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Turning off maintenance mode…
All updates have been completed.”
Hello, Mohamed,
Please try the solution from this topic – https://www.8theme.com/topic/the-package-could-not-be-installed-pclzip_err_bad_format-10-unable-to-find-2/
– follow next steps:
– unregister theme – https://prnt.sc/fIdNdLjNXJai
– enter purchase code and register theme
– go to Dashboard > Updates > click Check again link https://prnt.sc/yygl09
You may try to update the theme after that and you should not face any issues.
OR do the update manually via ftp – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
Tagged: error, pclzip_err_bad_format, unzip, update, woocommerce, wordpress, xstore
The issue related to '‘An error occurred while updating XStore: Could not unzip package. PCLZIP_ERR_BAD_FORMAT (-10) : Unab’' has been successfully resolved, and the topic is now closed for further responses