Return to previous page

An error occurred while updating XStore: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (

This topic has 2 replies, 2 voices, and was last updated 1 years, 2 months ago ago by Rose Tyler

hanan aslam

Participant

October 11, 2023 at 23:02

Again same problem when i reset my website

Please, contact administrator
for this information.

#369943 Copied Theme version: 9

1 Answer

Rose Tyler

Support staff

October 12, 2023 at 06:26

Hello, Hanan Aslam,

Thank you for contacting us and for using XStore.

1/ As mentioned in our documentation – https://www.8theme.com/documentation/documentation/troubleshooting/troubleshooting-pclziperrbadformat-10-during-theme-core-plugin-update/ to solve this error, you just need to unregister theme > register it one more time, and clear caching by clicking on “Check again” link.

2/ We can’t log in using the credentials you provided – https://prnt.sc/aAsRVlG45qx_ , unfortunately. Please check and provide the correct credentials, so we can do the actions mentioned in our docs (re-register theme) to help you.

3/ There is no need in 1-star reviews, we always do our best to help our customers.

Kind Regards,
8theme team

Please contact administrator
for this information.

#369953 Copied
Tagged: fixing wordpress theme update issues, pclzip_err_bad_format error, solving xstore theme errors, woocommerce theme issues, woocommerce xstore update failure, wordpress theme installation problem, xstore update error wordpress
Viewing 2 results - 1 through 2 (of 2 total)