An issue after activating the Advanced Sticky Header Plugin as it disrupted the main menu.

This topic has 2 replies, 2 voices, and was last updated 10 months ago ago by Tony Rodriguez

  • Avatar: QuickMoveTheme
    RapidClick
    Participant
    February 20, 2024 at 17:07

    Advanced Sticky Header Plugin
    An issue after activating the Advanced Sticky Header Plugin as it disrupted the main menu.

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    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 21, 2024 at 06:23

    Hello, @QuickMoveTheme,

    Thank you for contacting us and for using XStore.

    To address the issue you are experiencing, we kindly ask that you proceed with the following steps:

    1. Navigate to “XStore > Theme Options > Header Builder.”
    2. Make any modification and ensure you click “Publish” to save the changes.

    Furthermore, we respectfully request that you disable the following options for optimal performance:

    – Static block cache
    – Menu cache
    – Remove Query Strings From Static Resources

    These options can be found under “XStore > Theme Options > Speed Optimization.” Once you have completed these actions, please clear your web browser’s cache and check to see if the issue has been resolved.

    We are confident that these measures will rectify the problem at hand. Should you have any further questions or require additional assistance, please feel free to contact our support team. We are always here to help.

    Yours sincerely,
    The 8Themes Team

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