An issue while trying to import the “Animals01” demo.

This topic has 3 replies, 3 voices, and was last updated 3 months, 2 weeks ago ago by Andrew Mitchell

  • Avatar: Zito9
    Zito9
    Participant
    June 20, 2024 at 16:05

    Dear Support Team,

    I am experiencing an issue while trying to import the “Animals01” demo. Despite multiple attempts, my store appears broken after the import is complete. Specifically, the header does not display, and the overall layout is disrupted.

    Could you please assist me in resolving this issue?

    Thank you for your support.

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2024 at 16:11

    Dear Zito9,

    Thank you for reaching out to us with your queries.

    Could you please provide temporary wp-admin access? We need to check your current settings first.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 20, 2024 at 16:21

    Dear Zito9,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

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The issue related to '‘an issue while trying to import the “Animals01” demo.’' has been successfully resolved, and the topic is now closed for further responses

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