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An section not availible in mobile version

This topic has 11 replies, 3 voices, and was last updated 4 months, 2 weeks ago ago by Andrew Mitchell

fahd

Participant

July 30, 2024 at 14:20

hi
an section not availible in mobile version but exist in disktop version ..this video and photo explain the problem :
https://ibb.co/Z1Gs72k
video :
https://streamable.com/59kd33

#407876 Copied Theme version: 9.3.14

10 Answers

Rose Tyler

Support staff

July 30, 2024 at 14:38

Hello,

Thank you for reaching out to us.

This screenshot is from the video you provided https://gyazo.com/d697158472b7904b6fa78b6c705d5104 , and it shows that elements are hidden for mobile. Please click on an element to open its settings > Responsive settings.
Or provide us with the URL to editor from your video, and we will help you.

Best Regards,
8Theme’s Team

#407882 Copied

fahd

Participant

July 30, 2024 at 14:48

the element is on in the responsive .you can see this image
https://ibb.co/1GkGcs4

#407888 Copied

fahd

Participant

July 30, 2024 at 15:25

I provided you a video before

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Rose Tyler

Support staff

July 30, 2024 at 15:26

Hello,

We appreciate your prompt response.

This is not that setting because as you can see it is not activated. Please provide URL to the editor from your video.

Best Regards,
8Theme’s Team

#407904 Copied

fahd

Participant

July 30, 2024 at 15:31

I don’t undrestand what do you mean by”provide URL to the editor from your video.”

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fahd

Participant

July 30, 2024 at 15:34

Do you mean the url of that page where the probleme exist?

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Rose Tyler

Support staff

July 30, 2024 at 15:34

Hello,

You are showing how you edit settings, please copy the URL from the browser and provide it here.

Best Regards,
8Theme’s Team

#407910 Copied

fahd

Participant

July 30, 2024 at 15:41

https://linkup.ma/wp-admin/post.php?post=8558&action=elementor

I provided you before the admin information

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fahd

Participant

July 30, 2024 at 18:20

thank you the probleme is solved

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Andrew Mitchell

Support staff

July 30, 2024 at 18:20

Dear fahd,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#407941 Copied
Tagged: mobile version limitations, unavailable mobile section, woocommerce mobile features, woocommerce responsive design, woocommerce wordpress themes, wordpress mobile optimisation, wordpress theme customization
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