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And another I just saw that is broken….

This topic has 6 replies, 2 voices, and was last updated 7 years, 10 months ago ago by 8theme

RR123

Participant

January 10, 2017 at 14:35

….this is getting very worrying.

Related article section under a post no longer follows the same format as in the block list….

What is going on at 8theme?

Please, contact administrator
for this information.

#151410 Copied

5 Answers

8theme

Support staff

January 10, 2017 at 15:37

Hello,

Could you please provide a screenshot for a better understanding of the problem? What exactly doesn’t look as it should in related posts?

PS. We suggest you disable some “custom scrolling” feature on your website. It is impossible to view your website on Mac.

Regards

#151424 Copied

RR123

Participant

January 14, 2017 at 19:36

Hello Serg,

Images are in the private area.

I remember the related posts section showing the categories in a coloured rectangle on top of to the top left of the post image, which it is not doing. But it is doing that nicely everywhere else, e.g. in the second image in the private content.

Consistency is absolutely key, otherwise appearance and branding is killed. That’s the entire point of a theme.

Hopefully I have explained well enough. Could you fix this?

Secondly, thanks for highlighting your scroll on a Mac problem. That is helpful, I use Linux myself and we have tested on Windows and Android, but not a Mac. We do have the Ultimate Addons Smooth Scroll feature on. I didn’t know that could be quirky and have disabled on the mainsite.

Many thanks,

R.

Please, contact administrator
for this information.

#151882 Copied

8theme

Support staff

January 16, 2017 at 11:01

Hello,

We see that related posts on the blog now come from some additional plugin and are not related to our theme at all. That is why they look absolutely different.

Regards

#151939 Copied

RR123

Participant

January 17, 2017 at 19:24

Thanks Serg. The confusion is clearer now. The WP Jetpack related post feature overlaps with yours.

If we enable your related posts, yes, you are right, these look perfect. BUT, there is a default related posts feature in WP, with settings that you can adjust like on WP.com. This means we end up with both yours and that one.

I imagine many people will get this problem too but think that it is a default WP feature to removed by a child theme or plugin like on docs for wordpress.COM… but not in the case of real/self-installs. That feature comes from Jetpack on selfinstalls.

Hope that helps others too,

R.

#152177 Copied

8theme

Support staff

January 18, 2017 at 08:33

Hello,

Thank you for posting your solution here.

Kind Regards

#152204 Copied
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