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Animation not working - by sonso - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 3 years, 10 months ago ago by Olga Barlow

sonso

Participant

February 16, 2021 at 06:29

Hello support team!
In the demo site I selected, there were animations and the site loaded instantly. I have changed little to nothing in my site, yet the site takes very long to load and the animations are missing. It was like this in the beginning but I didn’t think anything of it at first. Please help! Thank you so much!

Please, contact administrator
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#274461 Copied Theme version: 7.2.4

3 Answers

Olga Barlow

Support staff

February 16, 2021 at 18:21

Hello,

Do you want to get animations back? Use the row settings to add animation.
Read this post to get tips on how to speed up the site https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Regards

#274633 Copied

sonso

Participant

February 17, 2021 at 07:45

I don’t understand why the site would slow down when I applied next to nothing on the site. Also, I would really appreciate it if you could recreate the animations for me. I have no idea how it works. I don’t know why it disappeared because I certainly didn’t remove them. Thank you so much!

#274692 Copied

Olga Barlow

Support staff

February 17, 2021 at 20:29

Hello,

Probably you changed all the animations to none. Edit the columns settings for the sections where you want to add animation and choose the animation you need https://prnt.sc/zvzpqt
You can do the same for the row and elements if you need https://prnt.sc/zvzvsk

Regards

#274873 Copied
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