Annoying sound in browser window won’t stay muted.

This topic has 2 replies, 2 voices, and was last updated 9 months, 2 weeks ago ago by Rose Tyler

  • Avatar: Phoenixtalia
    Phoenixtalia
    Participant
    February 6, 2024 at 09:52

    Hello there,

    There is a sound that is constantly on, shown in the top of the browser that has option to mute if being played. Sorry, I do not know what you refer to it as.

    Chrome broswer show option to mute sound. I’m the one building the site and it can be annoying. If I am going to encourage people to keep my webpage open that will encourage more shopping opportunities, it is not great that this sound will scare shoppers into moving away from the site due to this sound.

    How do you deactivate it. Even after muting, due to testing and opening pages in different tabs or browsers, once the page is refreshed, it starts churping like a cricket again. Since my pc is near where I sleep, I have to silence my pc otherwise, churps.

    Thanks for assisting.

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 6, 2024 at 11:00

    Hello, Phoenixtalia,

    We appreciate you taking the time to contact us regarding your concern.

    Please be advised that you can disable the sound notification for the Fake Sale Popup by following these steps:

    1. Navigate to XStore > Sales Booster > Fake Sale Popup.
    2. Turn the Sound Notification option to ‘Off’.

    For your convenience, we have provided a screenshot illustrating this process: https://prnt.sc/45WrmGYxtXNZ

    Should you require any further assistance, please do not hesitate to reach out to us.

    Best Regards,
    8Theme’s Team

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