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Another bug after update - by Namaste - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 3 years, 4 months ago ago by Rose Tyler

  • Avatar: Namaste
    Namaste
    Participant
    July 28, 2021 at 12:56

    Brand picture in product is huge – why the image stopped being sized properly?

    Please, contact administrator
    for this information.
    #296522 Copied Theme version: 7.8
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 29, 2021 at 07:03

    Hello,

    Could you provide temporary wp-admin and FTP access?

    Regards

    #296624 Copied
    Avatar: Namaste
    Namaste
    Participant
    July 29, 2021 at 08:18

    pc

    Please contact administrator
    for this information.
    #296639 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 30, 2021 at 07:35

    Hello,

    Thanks for wp-admin access. Please check FTP access, we can’t connect – https://gyazo.com/fb5e7a4293569dc83691f2d5da77b47c

    Regards

    #296862 Copied
    Avatar: Namaste
    Namaste
    Participant
    July 30, 2021 at 09:29

    Try this one it worked yesterday

    Please contact administrator
    for this information.
    #296889 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 30, 2021 at 15:18

    Hello,

    Please clear cache and check now.

    Regards

    #296964 Copied
    Avatar: Namaste
    Namaste
    Participant
    July 30, 2021 at 21:18

    It is ok after I cleared browser as well. Thank you for help.

    #297059 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 31, 2021 at 07:03

    Hello,

    You’re welcome!

    Regards

    #297075 Copied
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