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Apararecen textos en mercado pago al bajar scroll

This topic has 5 replies, 3 voices, and was last updated 1 years, 10 months ago ago by Rose Tyler

Arturo

Participant

April 19, 2023 at 22:01

Se instalo mercado pago y cuando se va a dar click para ingresar los datos de pago de la tarjeta empieza a repetirse los textos que a acontinuacion muestro, o cuando muevo el scroll hacia abajo se sigue repitiendo esos textos

https://drive.google.com/file/d/1OlO2URi4nlf65zLjqLYiORJdbomR_l3C/view

#353876 Copied Theme version: 9.0.1 WooCommerce version: 7.5

4 Answers

Tony Rodriguez

Support staff

April 20, 2023 at 06:47

Hello Arturo,

We have determined that the issue you are experiencing is due to the “woocommerce-mercadopago” plugin. This is a third-party plugin and is not included in our list of compatible plugins.

We kindly request that you check the issue by activating the default WordPress Theme, such as Twenty Twenty-Three, to ensure that the issue persists regardless of the theme.

If the issue persists, it would indicate that the issue is not related to our theme and you would need to reach out to the WooCommerce support for assistance.

If the issue is resolved with the default WordPress theme, it should also be resolved with our theme.

Best regards,
8Theme’s Team

#353893 Copied

Arturo

Participant

April 20, 2023 at 16:23

Ya active el tema y funciona correctamente, es el tema de ustedes que es una porqueria. Como no va ser compatible una pasarella de pagos

#353981 Copied

Arturo

Participant

April 20, 2023 at 19:07

Luego un tema que vi no solo con mi pagina sino con otra, que aveces no carga bien el javascript y uno quiere darle click por ejemplo al carrito y no funciona el click

#353993 Copied

Rose Tyler

Support staff

April 21, 2023 at 07:07

Hello, Arturo,

Thank you for your response.

We’ve checked your checkout page and strange but we do not see the problem. Could you, please, record a video for us? It will be appreciated.

We do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

Please do the next:
Try to disable Advanced layout in Theme Options >> WooCommerce >> Cart/Checkout Layout, and check if you have the problem on the Checkout page then.
Let us know the result.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

#354014 Copied
Tagged: bajar, mercado, pago, scroll, textos, woocommerce, wordpress
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