Return to previous page

API Key from mailchimp message appears: “Please select at least one list”.

This topic has 2 replies, 2 voices, and was last updated 9 months ago ago by Rose Tyler

Taras

Participant

February 23, 2024 at 17:01

Hello.
I entered the API Key from mailchimp, but when I enter the email, nothing happens and the following message appears: “Please select at least one list”.
Please tell me what can be done?

Files is visible for topic creator and
support staff only.

#384587 Copied Theme version: 9.2.5

1 Answer

Rose Tyler

Support staff

February 23, 2024 at 17:25

Hello, Taras,

Thank you for reaching out to us with your concern regarding the Mailchimp API Key integration. We apologize for any inconvenience you may be experiencing.

It appears that the issue you’re encountering is related to the list selection within your Mailchimp account. To resolve this, please ensure that you have at least one active list created in your Mailchimp account. Once you have a list set up, you need to configure the plugin or integration settings to select the specific list where you want the email addresses to be added.

Here are the steps you can follow:

1. Log in to your Mailchimp account and verify that you have an active list to which subscribers can be added. If not, please create one.
2. Go back to the plugin or integration settings on your website where you entered the API Key.
3. Look for a section or option that allows you to select the list you want to use. This is often labeled as ‘Audience’, ‘List’, or ‘Group’.
4. Choose the appropriate list from the dropdown menu or according to the integration’s instructions.
5. Save or update your settings to ensure that the changes take effect.

If you have followed these steps and are still encountering issues, please read the docs of the plugin https://www.mc4wp.com/kb/create-mailchimp-sign-up-form/ https://www.mc4wp.com/kb/ and contact their support directly.

We trust that the information provided will be of significant assistance to you.

Best Regards,
8Theme’s Team

#384597 Copied
Tagged: fix mailchimp api key issue, mailchimp api key error, mailchimp list selection error, select list error solution, woocommerce template troubleshoot, wordpress mailchimp integration
Viewing 2 results - 1 through 2 (of 2 total)