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Após a recente atualização do xstore theme e do xstore core nosso site quebrou em partes

This topic has 7 replies, 2 voices, and was last updated 1 years, 10 months ago ago by Wesley Rosales

Wesley Rosales

Participant

January 12, 2023 at 22:51

Hi

After the recent update of xstore theme and xstore core our website which was at the end of its construction broke in some places and the home page broke all over.

When I try to run the element it gives critical error.

Even going back to the versions of each one, the site continued with an error.

How shall we proceed?

(Data in the private area)
___________________________________________________________________

Olá

Após a recente atualização do xstore theme e do xstore core nosso site que estava no final da sua construção quebrou em alguns lugares e a home page quebrou por inteira.

Quando tento executar o elementor ele da erro crítico.

Mesmo voltando as versões de cada um o site continuou com erro.

Como devemos proceder?

(Dados na área privada)

Please, contact administrator
for this information.

#343891 Copied Theme version: 9.0.2 WooCommerce version: 7.2.3

6 Answers

Rose Tyler

Support staff

January 13, 2023 at 09:37

Hello, Wesley Rosales,

We apologize for the confusion. Please check the result now, and let us know if the issue has been resolved. Additionally, please note that this fix will be included in the next theme update, so there is no need to worry.

Best Regards,
8theme team.

#343927 Copied

Wesley Rosales

Participant

January 13, 2023 at 10:22

hello good morning how are you?

Apparently the home page is back in place, but the header and footer are gone and I can’t edit them. Is there anything I can do about it?

Grateful for the attention

#343932 Copied

Rose Tyler

Support staff

January 13, 2023 at 10:34

Hello, Wesley Rosales,

Please clear cache and check the Header and Footer now.
Please let us know if you need any further assistance.

Regards

#343933 Copied

Wesley Rosales

Participant

January 13, 2023 at 10:43

Perfect, the header and footer are back in place.

Just one more small problem, as you can see in the image, we have some errors appearing on the page.

Could you check too? Just because it’s showing up for everyone accessing the pages, even unauthenticated ones

Please contact administrator
for this information.

#343935 Copied

Rose Tyler

Support staff

January 13, 2023 at 11:07

Greetings,

We would like to inform you that the notices you are encountering are not related to our theme. We recommend reaching out to WordPress support for assistance or disabling the debug mode to hide them.

Thank you for choosing 8theme.

Sincerely,
8theme team

#343938 Copied

Wesley Rosales

Participant

January 13, 2023 at 11:25

Now I understand, thanks for clarifying.

Thanks for the quick support, have a great day at work.

#343944 Copied
Tagged: atualização, best selling, core, quebrar, theme, woocommerce, xstore
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Após a recente atualização do xstore theme e do xstore core nosso site quebrou em partes

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