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Apple Pay and Google Pay not showing up on checkout page

This topic has 3 replies, 2 voices, and was last updated 1 years, 1 months ago ago by Rose Tyler

R00FTOPFIDDLER

Participant

November 22, 2023 at 07:42

I used to have this set up on all my sites. I am building a new one and noticed it does not function anymore. I decided to look at all my old sites and it is gone from there as well. Any idea what is causing this? I read in another forum that an optimizer tool did so I disabled Siteground Speed Optimizer but it did not help.

#374363 Copied Theme version: 9.2.4 WooCommerce version: 8.3.1

2 Answers

Rose Tyler

Support staff

November 22, 2023 at 10:07

Hello, R00FTOPFIDDLER,

Thank you for reaching out to us with your concern. We understand how important it is for features to function consistently across your websites, and we apologize for any inconvenience you may be experiencing.

Upon receiving your message, we have initiated an investigation into the issue you’ve described. It’s possible that a recent update or conflict with another plugin could be affecting the functionality you’re referring to. To assist you more effectively, could you please provide us with additional details about the setup that is no longer functioning? Any specific error messages or changes you’ve noticed would be particularly helpful.

In the meantime, we recommend clearing your website caches and checking if any other recent updates or changes might have coincided with the issue. Additionally, if you could temporarily deactivate other plugins one by one, this could help identify if there is a conflict with a particular plugin.

Please rest assured that we are here to support you and will do our utmost to resolve this matter promptly. If you have any further information or questions, do not hesitate to get in touch.

Kind Regards,
8theme team

#374385 Copied

Rose Tyler

Support staff

November 22, 2023 at 10:08

Hello, R00FTOPFIDDLER,

We would appreciate it if you could verify the functionality of Apple Pay and Google Pay when the Storefront (the default WooCommerce theme) is activated on your site. Should the issue persist irrespective of the theme, we advise reaching out to your hosting provider and WooCommerce support for further assistance.

Kind Regards,
8theme team

#374386 Copied
Tagged: apple pay issue, checkout page errors, google pay problem, resolve apple google pay, troubleshooting payment methods, woocommerce wordpress templates, wordpress ecommerce solutions
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