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Ask a question popup window moved down the screen after update

This topic has 2 replies, 2 voices, and was last updated 1 years, 11 months ago ago by Rose Tyler

TheOne

Participant

December 14, 2022 at 20:37

Hello,

After the update to the newest version of xstore (8.3.8) i noticed that ask a question popup on product page moves the window to the bottom of the screen?

Please, contact administrator
for this information.

#341484 Copied Theme version: 8.3.8 WooCommerce version: 7.2.0

1 Answer

Rose Tyler

Support staff

December 15, 2022 at 07:39

Hello,

Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

If this doesn’t help, provide temporary wp-admin and FTP access.

Regards

#341511 Copied
Tagged: popup, question, templates, update, woocommerce, wordpress
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