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Ask About Creating Shop on Facebook by Data From Website

This topic has 2 replies, 2 voices, and was last updated 4 months ago ago by Andrew Mitchell

giakhiemtoys

Participant

June 5, 2024 at 12:29

Hi 8 Theme Support,

I want to create a Facebook Shop. When set up on Facebook, I found Facebook gave lot of solutions to query data from website to Facebook Shop (pic 1)
I chose the connection through Woocommerce because when setting 8Theme I saw the woocommerce section in Dashboard WordPress so I think this connection can help.

However, when I click next steps, the error appear (pic 2), It require to install the latest WooCommerce plugin (v3.5.0 or above) and Facebook for WordPress plugin (v2.2.1 or above) so I set up Facebook for WordPress plugin. However the error still appear.

I set up Facebook for WordPress plugin already and connect successfully with full permission on my fanpage

So can you help me why the error still appear and where to get the woocommerce store url?

Thank you

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1 Answer

Andrew Mitchell

Support staff

June 5, 2024 at 17:08

Hello, giakhiemtoys,

We hope this message finds you well. We would like to inform you that the issues you are experiencing may be attributed to caches, including those related to plugins and the server. Additionally, we would like to inquire whether you have performed a database synchronization following the WooCommerce update.

Best regards,

8Theme’s Team

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Tagged: facebook ecommerce integration, facebook shop creation, online shop setup, website data import, woocommerce best sellers, woocommerce facebook store
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