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Assistance in making changes to the Mobile menu content

This topic has 16 replies, 3 voices, and was last updated 1 years, 1 months ago ago by Eitel

  • Avatar: Eitel
    Eitel
    Participant
    October 18, 2023 at 03:59

    Dear Support Team

    I have built a website for a client using the XStore Theme.

    The client requested the following two changes in mobile view:

    1) That the Menu and Categories under the Hamburger menu be swopped around.
    2) That the menu content in the bottom menu on mobile be deleted and just the Fetch/Repair/Return and contact us remains.

    Will you please assist in pointing me in the right direction.

    #370582 Copied Theme version: 9.2.1 WooCommerce version: 8.2.1
    15 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 18, 2023 at 07:36

    Hello, @Eitel,

    Thank you so much for purchasing our theme and contacting our support center.

    1) Should you desire to modify the Menu and Categories within the Hamburger menu on mobile view, kindly proceed to XStore > Theme Options > Header builder > Mobile Menu. Here, you can adjust all available settings according to your specific needs and subsequently publish it.

    Further, You have the ability to add or remove a menu by navigating to the WordPress dashboard, then selecting ‘Appearance’ followed by ‘Menus’.

    Please refer to the attached image for further guidance.
    https://imgur.com/uJvEfwR

    We kindly request you to peruse our theme documentation pertaining to Menu Set Up. https://www.8theme.com/documentation/xstore/menu-set-up/

    2) We regret to inform you that your request is somewhat unclear to us. We kindly request you to provide a detailed description of the issue you are facing and what exactly you want.

    Additionally, it would be greatly beneficial if you could provide a screenshot of the problem. Also, create temporary wp-admin access, This will allow us to further investigate the matter and provide you with the necessary assistance.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Best Regards,
    8Theme’s Team.

    Please contact administrator
    for this information.
    #370601 Copied
    Avatar: Eitel
    Eitel
    Participant
    October 18, 2023 at 16:50

    Hi Support Team

    Thank you for your response.

    In respect of the 1st point, Swopping out the Menu and Categories is not possible by visiting XStore > Theme Options > Header builder > Mobile Menu

    The “Select Menu” Section does not make provision for The Categories to be selected although the “Additional Tab Content” makes provision for a Menu.

    Is there perhaps a way to swop the Menu and Categories around with CSS? If so, which elements should be targeted with the CSS code?

    As requested I have added you as Admin on the website to perhaps have a look at it yourself. The details are shared in the Private Content Area.

    In respect of the 2nd point please see the image at https://imgur.com/V1nfZZJ The client requested that the items be removed and only the Fetch/Repair/Return and Contact us links remains which are currently nested in the “More” link.

    Regards
    Eitel

    Please contact administrator
    for this information.
    #370694 Copied
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 19, 2023 at 07:10

    Hello, @Eitel,

    Thank you for your response.

    1) We apologize for any confusion that may have arisen.

    We would like to clarify the process of creating and using the mobile menu. The mobile menu allows you to create and utilize a separate menu specifically for mobile devices. This feature is particularly useful if you wish to display a simpler menu on a mobile device.

    In the section Theme Locations, you can choose which custom menu to associate with each location.

    To create a new menu, navigate to the Dashboard > Appearance > Menus page and click on the create a new menu link. Then, you can add Pages, Posts and Custom Links from blocks located on the left. When you have your menu items arranged in the order you want, click on Save Menu.

    We kindly request you to peruse our theme documentation regarding Menu Set Up, which can be found at the following link: https://www.8theme.com/documentation/xstore/menu-set-up/
    https://www.8theme.com/documentation/docs/general-information/

    We appreciate your attention to this matter.

    2) The items on the Mobile bottom menu panel have been configured via the following pathway: Xstore >> Theme Options >> Mobile Panel >> Main Configurations >> Section.

    You have the option to add or remove items according to your needs. For further clarification, please refer to this screenshot: https://postimg.cc/SJqW3Hr8

    Additionally, the ‘more toggle’ item displays content from the Menu or Static Block that you have selected to appear beneath it. For a visual guide, please refer to this screenshot: https://postimg.cc/zHnWcF6q

    To modify the content of the ‘toggle menu’ item on the mobile bottom panel, we recommend creating a new menu under Appearance >> Menu. Set this as the ‘More toggle 01 Menu’, publish it, and it should display your preferred menu items.

    Best Regards,
    8Theme’s Team.

    #370754 Copied
    Avatar: Eitel
    Eitel
    Participant
    October 27, 2023 at 08:58

    Dear Support Team

    My apologies for the delay in my response. I only get to work on this website on Fridays as the client is uploading products and other content to the website duriong the week.

    The matter discussed under point 2 above has been resolved thanks to your assistance.

    In respect of the first problem discussed above I am not able to find the “Manage Locations” tab in order to complete the process as described in the document you referred me to. The matter remains unresolved. I have read up on the possible causes of why the “Manage Locations” tab is not showing being displayed and most articles refers to a possible Theme conflict.

    Please assist me with this problem. I have selected all screen elements under the screen options.

    Kind regards
    Eitel

    #371729 Copied
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 27, 2023 at 09:57

    Hello, @Eitel,

    We appreciate your prompt response.

    To better assist you, we kindly request that you provide a detailed description of your issue or your desired goal. Additionally, please provide a screenshot of the “Manage Locations” tab as per the instructions in the document you referenced. The URL of the document would also be beneficial for us to thoroughly understand and address your concerns.

    Furthermore, we have prepared a video tutorial for you, demonstrating how to swap out the Menu and Categories in the mobile menu. You can access this video in the private content area.

    We trust this will be of assistance to you.

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    #371744 Copied
    Avatar: Eitel
    Eitel
    Participant
    October 27, 2023 at 10:05

    Hi There

    As mentioned there is no Manage Locations available to me. Kindly se the screenshot as requested. I have noted that you accessed the Admin Panel of the website. Were you able to see the :Manage Locations” tab?

    Kind regards
    Eitel

    Screenshot of missing Manage Locations tab

    #371746 Copied
    Avatar: Eitel
    Eitel
    Participant
    October 27, 2023 at 10:24

    Hi Support Team

    My desired goal is extremely simple and straight forward. I am however new to the theme and cannot resolve it myself.

    The desired goal is:

    Swap the Menu and Categories as indicated in the screenshot below. As much as I appreciate your video I do not understand what is being done in the absence of a voice explaining what is being done.

    Screenshot of swapping Menu and Categories on Mobile Menu

    Please just help me to swap them around or create a new video in which you explain what you are doing. Both the Menu and Categories are to be found in Appearance >> Menu

    Kind regards
    Eitel

    #371748 Copied
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 27, 2023 at 11:55

    Hello, @Eitel,

    Thank you for your prompt response.

    We have comprehended your concern. If you desire to interchange or swap the Menu and Categories as depicted in the screenshot, we have established a new menu under the path (Appearance > Menus) titled ‘New Categories’. You can select menus under the path XStore > Theme Options > Header Builder > Mobile Menu.

    Please refer to the attached image for your reference.
    https://postimg.cc/z32jC975
    https://postimg.cc/qg6LG153

    After that To proceed, please select the ‘Additional Tab Content’ by navigating to Menu > Select Extra Tab Menu > as Menu, and then publish it. You may refer to the attached image for further clarification.
    https://postimg.cc/3yppPxPC

    This method will allow you to interchange the Menu and Categories.

    We trust this will resolve your issue.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    Team 8Theme.

    #371757 Copied
    Avatar: Eitel
    Eitel
    Participant
    October 27, 2023 at 16:04

    Thank you very much for the explanation. I will proceed as suggested and revert once done.

    Thank you again for your patience with me.

    Kind regards
    Eitel

    #371806 Copied
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 28, 2023 at 07:32

    Hello, @Eitel,

    Thank you for your message. we are glad to hear that the explanation was helpful. Please proceed as suggested, and if you have any further questions or need any assistance along the way, please don’t hesitate to reach out. we’ll be more than happy to help.

    Thank you for your patience and cooperation throughout this process. Your understanding is greatly appreciated.

    Best Regards,
    8Theme’s Team.

    #371842 Copied
    Avatar: Eitel
    Eitel
    Participant
    October 30, 2023 at 12:44

    Hi Support Team

    I have now managed to swop the Menu and Categories as per your guidance, thank you. The only outstanding matter will be to change the title from menu to “Categories” as per the screenshot. https://imgur.com/a/nrHUayH

    Once this is done the matter can be regarded as resolved.

    Thank you as always.

    Kind regards
    Eitel

    #372004 Copied
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 30, 2023 at 13:00

    Hello, @Eitel,

    We appreciate your prompt response.

    If you wish to change/translate the word “Menu” off canvas mobile, You need to install the Loco translate plugin.

    Please watch this video – https://youtu.be/WYBlzdJs5PU
    and read our theme doucmentation: https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

    Following your request, you are required to translate the XStore core plugin in order to modify the specified word according to your needs.

    Please refer to the attached images for guidance.
    https://postimg.cc/grBCsm48
    https://postimg.cc/Q9vqB4k9

    We trust this will resolve your issue.

    Best Regards,
    Team 8Theme.

    #372007 Copied
    Avatar: Eitel
    Eitel
    Participant
    October 30, 2023 at 14:30

    Hi Support Team

    I have followed your instructions as far as it made sense to me. I have installed the Loco Translation Plugin. I have not imported a Language to translate the website to since only the one title “Menu” need to be changed to “Categories”. The screen shown to me after searching for the Menu string does not show a translation tab as in your image.

    Please see my screenshot. https://imgur.com/a/rw4p5mx

    Can we please bring this matter to a conclusion? Since you have access to the website and I cannot follow the instructions, will you please change the menu title on mobile for me to “Categories” and make a recording of how you did it so that I can learn from that for future projects?

    Kind regards
    Eitel

    #372018 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 30, 2023 at 16:52

    Hello, @Eitel,

    Here it is – https://prnt.sc/7-f8-XmPAeGZ > https://prnt.sc/weriR5I_Yy36

    Best Regards,
    Team 8Theme.

    #372041 Copied
    Avatar: Eitel
    Eitel
    Participant
    October 30, 2023 at 18:05

    Dear Support Team

    Thank you so much for your patience and kind assistance.

    Kind regards
    Eitel

    #372048 Copied

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