Assistance Needed for Slow WordPress Dashboard Load Times

This topic has 2 replies, 2 voices, and was last updated 1 months ago ago by Luca Rossi

  • Avatar: Dylan
    Dylan
    Participant
    June 1, 2024 at 19:21

    Hi, I am experiencing significant delays when using the WordPress dashboard on my website. Despite the site performing well in speed tests and being hosted on Hostinger Cloud, which adequately meets my configuration needs, the WordPress backend remains slow. Specifically, the dashboard takes a long time to load, and editing the site using Elementor often results in prolonged load times or complete failure to load.

    I suspect that this issue may be related to the theme. Could you please advise how I might detect if the theme is causing this problem? Alternatively, could you suggest what might be causing these performance issues?

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    1 Answer
    Avatar: Justin
    Luca Rossi
    Support staff
    June 3, 2024 at 07:18

    Hello @Dylan,

    Thank you for reaching out to us with your concerns regarding the performance issues you are experiencing with the WordPress dashboard on your website. We understand how frustrating this can be, especially when it impacts your ability to edit and manage your site efficiently.

    To determine whether the theme is contributing to the slow dashboard and editing issues, we recommend the following steps:

    1. Theme Testing: Temporarily switch to a default WordPress theme (such as Twenty Twenty-One) and observe if the dashboard’s performance improves. This test can help isolate whether the issue is indeed with the current theme.

    2. Plugin Conflict Check: Sometimes, plugins can conflict with themes, causing performance degradation. Try deactivating all plugins and then reactivate them one by one. Check the dashboard’s performance each time you reactivate a plugin to identify any specific conflicts.

    3. Server and Resource Check: Although you mentioned that your hosting configuration meets your needs, it’s still a good idea to review the server resource usage. High CPU usage or low memory can slow down the WordPress backend. You can check this through your hosting control panel or ask Hostinger support for assistance.

    4. Optimization and Caching: Implement caching mechanisms if not already in place. Caching can significantly improve load times for both the front end and the backend. Plugins like WP Super Cache or W3 Total Cache can be beneficial.

    5. WordPress and PHP Version: Ensure that you are using the latest version of WordPress and that your PHP version is up to date. Older versions can be slower and more vulnerable to security risks.

    Our theme does not affect the backend speed. So, check the plugins you use that work with the backend options. Also, contact your hosting provider to speed up the backend.

    Please read our documentation – https://xstore.helpscoutdocs.com/article/100-how-to-speed-up-my-website

    About Elementor speed – https://elementor.com/help/speed-up-a-slow-site/ https://elementor.com/academy/website-performance-optimization-in-elementor/ https://elementor.com/help/troubleshooting-a-slow-loading-elementor-editor/ https://elementor.com/blog/how-to-speed-up-wordpress-website/

    We hope this information is helpful.

    Best Regards,
    8Theme’s Team

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