Assistance Needed to Change XStore Theme Language to French

This topic has 6 replies, 2 voices, and was last updated 16 hours, 33 minutes ago ago by Rose Tyler

  • Avatar: ahmed
    ahmed
    Participant
    June 29, 2024 at 22:21

    Hello XStore Support Team,

    I hope this message finds you well. I am reaching out for assistance with changing the language of my XStore WordPress theme to French.

    Background:

    I have watched the YouTube tutorial on theme translation.
    I have also read the base theme translation documentation provided on your help site.
    I have installed the French .po file from 8theme GlotPress.
    Despite following the instructions and installing the .po file, I am still having trouble successfully translating certain elements of the theme into French.

    Issues:

    Certain theme elements are not displaying in French as expected.
    I need guidance on the correct process to ensure all parts of the theme are properly translated.
    Could you please assist me in resolving these issues and successfully changing the language of the theme to French? Any detailed guidance or troubleshooting steps would be greatly appreciated.

    Thank you for your support.

    Best regards,
    Ahmed

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    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 30, 2024 at 07:31

    Hello Ahmed,

    Thank you for reaching out to us. We appreciate your efforts in trying to translate your XStore WordPress theme to French and apologize for any inconvenience you may be experiencing.

    Please rename this file https://prnt.sc/SalbWrCpk_9h to xstore-fr_FR.po

    After that, please try to translate strings for the theme, woocommerce, and core plugin.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

    Avatar: ahmed
    ahmed
    Participant
    June 30, 2024 at 13:24

    Hello 8Theme’s Team,

    Thank you for your prompt response and the guidance provided. I followed your instructions and renamed the file to xstore-fr_FR.po. After renaming the file, I clicked the sync button, but unfortunately, nothing happened. The theme elements are still not displaying in French.

    Could you please provide further assistance? Is there another step or method I need to follow to activate the French language fully for the theme, WooCommerce, and core plugin?

    Thank you for your continued support.

    Best regards,
    Ahmed

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 30, 2024 at 13:27

    Hello Ahmed,

    “The theme elements are still not displaying in French.” – please provide a few examples.

    Best Regards,
    8Theme’s Team

    Avatar: ahmed
    ahmed
    Participant
    June 30, 2024 at 17:23

    Thank you for your continued assistance. Here are a few examples of theme elements that are still not displaying in French

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    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 1, 2024 at 07:28

    Hello Ahmed,

    We appreciate your prompt response.

    Menu items can be changed via Header Builder – https://prnt.sc/foOazwHNWTnB

    Best Regards,
    8Theme’s Team

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