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Assistance Needed with Footer Section in XStore Hemp-and-CBD Template

This topic has 9 replies, 3 voices, and was last updated 8 months, 2 weeks ago ago by Luca Rossi

ONOFF TECH

Participant

June 7, 2024 at 14:21

I am currently using the Hemp-and-CBD template in XStore and have encountered an issue with the footer section.

The footer section is styled in the Mouse Moment style. Unfortunately, this styling is causing some content to be invisible in both the desktop and mobile versions of the site. Specifically, the footer content does not display at full height, resulting in important information being hidden from view.

I would like to request assistance in changing the footer style to a normal, fully visible footer that can display all content properly across both desktop and mobile versions.

Please, contact administrator
for this information.

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#398659 Copied Theme version: 9.3.11

8 Answers

Rose Tyler

Support staff

June 7, 2024 at 15:07

Hello, ONOFF TECH,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

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ONOFF TECH

Participant

June 7, 2024 at 16:08

Please check the private content area.
And also please check the desktop version full height is not visible. please fix that issue also

Please contact administrator
for this information.

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ONOFF TECH

Participant

June 7, 2024 at 16:28

Could you please check the desktop version? The bottom style alignment is not centered. What could be the problem, and could you please solve it?

#398680 Copied

Rose Tyler

Support staff

June 7, 2024 at 17:29

Hello, ONOFF TECH,

Please clear cache and check now https://prnt.sc/517sxzg_AZ2g

Best Regards,
8Theme’s Team

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ONOFF TECH

Participant

June 7, 2024 at 18:13

Could you please check the attached image. The logo appears distorted and misaligned. and also please check another image

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Luca Rossi

Support staff

June 8, 2024 at 01:21
Hi @ONOFF TECH,

1. We suggest you to export your logo as a separated image, after that add the image element below the first block of footer menu to make the logo align with the menu items:

https://prnt.sc/JADo2jNMMpu9

2. For the heading of wishlish. Please try adding this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

.woocommerce-wishlist .page-heading { padding: 30px 0 !important; }

Best Regards,
8Theme’s Team
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ONOFF TECH

Participant

June 8, 2024 at 15:42

Thank you. In news page Excerpt didn’t update it. what is the reason? How to solve this

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Luca Rossi

Support staff

June 9, 2024 at 05:50

Dear @ONOFF TECH

We hope this message finds you well. We kindly request that you review and edit the content in your recent post, specifically the excerpt visible at the following link: https://prnt.sc/Bbcs847CM4g0.

We appreciate your attention to this matter and look forward to your prompt response.

Thank you!

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

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Tagged: footer section assistance, woocommerce templates, wordpress cbd template, wordpress footer help, wordpress templates, xstore hemp-and-cbd template, xstore template customization
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