Assistance Required for Slide Insertion and Mobile Display Menu

This topic has 7 replies, 2 voices, and was last updated 5 months, 3 weeks ago ago by Rose Tyler

  • Avatar: Bagwani
    Bagwani
    Participant
    June 28, 2024 at 13:11

    Hello Team,

    I hope this email finds you well.

    I have recently inserted slides, but they are not appearing on the website. Could you please let me know where these slides will be displayed?

    Additionally, could you guide me on how to change the mobile display menu?

    Thank you for your assistance.

    Best regards,
    BAGWANI

    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 28, 2024 at 15:03

    Hello Bagwani,

    Thank you for reaching out to us.

    To assist you more effectively, could you please provide us with some images related to your request? This will help us better understand your needs.

    Also, please watch this video – https://youtu.be/5ZwO_Cwzy14?feature=shared

    Best Regards,
    8Theme’s Team

    Avatar: Bagwani
    Bagwani
    Participant
    June 28, 2024 at 15:53

    Team, I am saying that I have inserted the slide template on my website but it is not showing on the website. And I mean will you please help me from where I found it, because I want that slide template on the top of my home page. Please check where the slides on the website is? And add that slides template on the home page.

    I am attaching the screenshot of the slides template that I have recently inserted. Please have a look at that.

    Thank you

    Files is visible for topic creator and
    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 28, 2024 at 20:34

    Hello Bagwani,

    Thank you for reaching out to us.

    We’ve added a slider on your Home page, please clear the cache and check now.

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: Bagwani
    Bagwani
    Participant
    June 29, 2024 at 06:27

    Hey Team

    Thanks for helping us. I am checking this.

    Regards,
    BAGWANI

    Avatar: Bagwani
    Bagwani
    Participant
    June 29, 2024 at 06:39

    I have seen the video that you have shared with us, thanking you for this help.
    But, I can see that in the video you’re also facing the same problem of speed or effectiveness that I shared with you earlier. Please try to improve the effectiveness and smoothness of the website theme for both.
    Thankyou

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 29, 2024 at 08:05

    Hello Bagwani,

    Please provide FTP access also.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Best Regards,
    8Theme’s Team

  • Viewing 7 results - 1 through 7 (of 7 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.