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Assistance Required for Unusually Long Loading Times on Shop Page

This topic has 5 replies, 2 voices, and was last updated 1 days, 7 hours ago ago by Luca Rossi

cagdask

Participant

February 17, 2025 at 00:03

Dear Theme Developer

I am experiencing unusually long loading times on my WooCommerce shop page, particularly when loading additional products. Despite significant efforts to optimize my setup, the issue persists, and I suspect there might be a bottleneck somewhere within the theme or its integration with WooCommerce.

Here is an overview of my current setup:

– Server Configuration: 20 cores and 20 GB RAM. / Litespeed server

– Database Optimization: The database has been optimized, and all
unnecessary revisions, transients, and other entries have been
cleaned.

– Image Optimization: All images are optimized using Imagify and LiteSpeed Cache.

– Plugins: Currently, only 11 plugins are active, and all third-party
plugins not critical to the site have been deactivated for testing
purposes.

I have also tested the site with LiteSpeed Cache deactivated, but it made no difference in load times, so the cache is currently active again. However, you are welcome to disable LiteSpeed Cache temporarily if necessary for troubleshooting purposes.

This issue has been present since day one, and deactivating plugins or making adjustments to caching has not resolved the long load times.

I would greatly appreciate your assistance in determining whether this issue is related to the theme, or if you could provide guidance on how to identify the root cause.

Thank you for your support, and please let me know if you require additional information or access to troubleshoot further.

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#434495 Copied Theme version: 9.4.7

4 Answers

cagdask

Participant

February 17, 2025 at 00:30

More info

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#434496 Copied

Luca Rossi

Support staff

February 17, 2025 at 09:53

Dear @cagdask,

We hope you are doing well.

Upon reviewing your shop page, we noticed that there are a large number of images, which may impact performance. To enhance the loading speed and overall user experience, we kindly recommend the following optimizations:

– Optimize all images to reduce their file size without compromising quality.
– Enable the lazy loading feature available in the XStore theme or the LiteSpeed Cache plugin.
– If the LiteSpeed Cache plugin does not provide the desired improvements, you may consider using the WP Rocket plugin. You can find detailed guidance on optimizing WP Rocket settings with XStore here: (https://xstore.helpscoutdocs.com/article/128-how-to-improve-wp-rocket-settings-with-xstore).

We hope these suggestions help improve your shop page’s performance. Please feel free to reach out if you need any further assistance.

Best regards,
8Theme Team

#434534 Copied

cagdask

Participant

February 17, 2025 at 10:11

I must honestly admit that your previous response is extremely unsatisfactory. It appears that a quick review of the homepage and shop led to a superficial conclusion. I work with this on a daily basis and manage a large number of products, so I’m well aware of the complexities involved. However, our website still experiences load times of up to 60-70 seconds. Additionally, there are numerous duplicate queries originating from Elementor and the theme, which are significantly impacting performance.

I have already implemented WP Rocket, but it has not improved the speed. Lazy loading is also ineffective in our case. As mentioned previously, our images are optimized using Imagify and LiteSpeed, and they range between 50KB and 250KB.

Could you please conduct a more in-depth analysis or investigate further to identify and resolve these issues?

Thank you.

#434537 Copied

Luca Rossi

Support staff

February 19, 2025 at 06:38

Dear @cagdask,

We have conducted tests on GTMetrix and Google PageSpeed, and we are pleased to inform you that your website’s performance is good:

– (https://gtmetrix.com/reports/dreamwall.dk/zw2SJM4g/)
– (https://pagespeed.web.dev/analysis/https-dreamwall-dk/3v81v6myi4?hl=en&form_factor=mobile)

Unfortunately, there are no further recommendations available to enhance your website’s speed.

Please note that speed optimization falls outside the scope of our standard support services.

Thank you for your understanding.

Best regards,
8Theme Team

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