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Assistance Required with Product Page Display Issues

This topic has 3 replies, 3 voices, and was last updated 1 months, 3 weeks ago ago by Andrew Mitchell

Drishti

Participant

October 2, 2024 at 21:00

I need help with the following issues on the product page:

1) A large star is appearing as a placeholder when any product page is opened. How can I remove this?
2) For variable products, I would like to hide the selected variation label. Please refer to the attached screenshot for more details.
Your assistance with these issues would be greatly appreciated.

Files is visible for topic creator and
support staff only.

#416797 Copied Theme version: 9.4.1

2 Answers
Jack Richardson

Support staff

October 3, 2024 at 09:43
Dear @Drishti,

I hope this message finds you well. I am writing to address the issues you’ve encountered with the rendering styles on your Single Product page, specifically concerning the default Elementor rating widget.

1. To resolve the display inconsistency, we have implemented a custom CSS snippet that ensures the ratings are displayed correctly. You can view and implement the snippet from the following link: https://prnt.sc/mAMQAKEGaLhy. Here is the code for your reference:
```
.elementor-widget-rating .e-rating-wrapper {
    display: flex;
}
```
Additionally, it is important to note that the current setup uses a static “ghost rating” for each product, which consistently shows 5 stars. We recommend switching to the Product Rating widget, which dynamically displays the actual rating of the current product. This change will enhance the authenticity and reliability of your product reviews.

2. We have also updated the settings to disable the display of variation values next to their labels. You can review this adjustment here: https://prnt.sc/m7vdqENNb7xI.

Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
Jack Richardson
The 8Theme Team
#416866 Copied
Andrew Mitchell

Support staff

October 3, 2024 at 22:59

Dear Drishti,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#416999 Copied
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Assistance Required with Product Page Display Issues

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