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Assistance required with Refund for Theme

This topic has 5 replies, 3 voices, and was last updated 6 months, 1 weeks ago ago by Andrew Mitchell

tends2ir

Participant

June 10, 2024 at 07:59

Greets,
To
Author,
I purchased Xstore Multipurpose theme on June 8th from Themeforest which is pretty great in user experience but after several operations I didn’t find this theme to be suitable or out of my capability to deal with multiple bugs, first issue I faced is with WooCommerce Payment integration and secondly there are lot of items missing in other niche based store themes that I couldn’t deal with.
Humble request to author to process the refund for cumulative amount paid for purchasing this theme.
Thank you.

yours sincerely.

#398887 Copied Theme version: 9.3

4 Answers

Rose Tyler

Support staff

June 10, 2024 at 08:37

Hello, Tends2ir,

Private Content

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#398894 Copied

tends2ir

Participant

June 11, 2024 at 05:44

Thank you for support!
There is no option like other themes to change items in nav bar. I want to remove few items including ‘Elements’ section. Can you tell me how do so if can be done from my side.

Files is visible for topic creator and
support staff only.

#399158 Copied

Rose Tyler

Support staff

June 11, 2024 at 07:18

Hello, Tends2ir,

We appreciate your prompt response.

Please go to Dashboard > Appearance > Menus > edit the Main menu items.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#399172 Copied

Andrew Mitchell

Support staff

June 11, 2024 at 16:54

Dear tends2ir,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#399317 Copied
Tagged: refund troubleshooting woocommerce, theme refund support, woocommerce refund assistance, woocommerce wordpress refund, wordpress templates help, wordpress theme refund help
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